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Norcold Recall

norcold refrigerator recalls

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#21 1Sammiedog

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Posted 01 November 2011 - 07:01 PM

I believe norcold is just trying to sell new refrigerators .... things must be slow for them , with the economy turn down. My second recall lasted one weekend .... I called norcold and was told to go back and have it check and I would probably need a new unit (refrigerator) .... so I will disconect the wires from the box and run it without the mod


Unfortunatly Norcold started making their cooling units with a cheaper grade of tubing several years back either to save a buck or to get you to replace your refrigerator sooner. These poor quality cooling units started failing early and have led to refrigerator fires, so rather than recall the whole cooling unit Norcold has chose to install these crumby recall fixit boxes that are just a bandaid fix.

If you want a sure fire fix, you can do what I did and install an Amish Built cooling unit. They are made using a 50% thicker wall tubing and don't need any recall boxes. I am now once again a happy camper since I made the change. Here is a video showing my cooling unit replacement.

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#22 CAdvoc

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Posted 04 November 2011 - 08:08 PM

Took our '05 American Eagle into Lazy Days last Feb (2011) to have work done. While there, they checked our Norcold, found it within the recall #s & replaced the high temp monitor. Off we went w thanx to them for saving us trouble `on the road.' Just picked our Eagle up today after having the brand new replacement high temp senor replaced by Norcold for the 2nd time in 8 mos. Quality! That's what I like - quality:-(

What's that you asked? What about my brand new, self setting Wineguard Slimline Antenna? Have I had any probs w it? Lemme tell you about my $2k Wineguard LG DTV Slimline Antenna - you sure you got a couple hours???????

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#23 ctstegall

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Posted 01 December 2011 - 07:49 PM

My Eagerness, I got so excited to share my grief with my Norcold or nocold refridgerator that I posted my response to the section on appliances. For those of you who are still struggling with the units you may want to have a look at the problems I had. It is my opinion that they will recall the issue to the point of no end. After my fire and the fire of a friend's unit in the same park and the destruction of a unit at the park in Top Sail State Park Fl, from fire, surprisingly I still was not so afraid about the fire, but was convinced they were only redecorating the cake so to speak and the unit still would not cool. This is a donkey of many tails one of which is why were so many units installed in so many different brands of RVs without proper air flow. How many units burned before the fix for the over temp conditions. A large number of manufactures now install residential units. My recent installation of a residential unit is working great and is more than twice the cubic feet if the 1200 from Norcold. Charlie T
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#24 patsy613

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Posted 03 August 2013 - 09:18 PM

hi  how do I check gas pressures?  I had a local guy clean up burner assembly and i asked him about gas pressures.  he blew me off wwithout checking anything.  "oh they are fine"  the norcold has a pressure gauge located behind fridge.  still works on electric.  I did buy a selector switch as that seemed the problem 1st time.   have not installed because of weatther which is cold.  anyhelp ?  heading ou to austin tx area after xmas.

 

I have had bad experiences with RV folks and my NORCOLD N400 4.5  2 WAY.  long story eventually the selector switch was replaced at RV shop in Appleton, wi, however, 2 yrs later it is displaying the same symptoms.  calling NORCOLD is worthless.  the refrig works on electric if level.  but on propane will light but when i let go of the red buttom it goes out.  I have to take the refrig out to get at the controls to check for loose wiring or dirty connectors.  so far i have not done this.  i do not use my rv often(1990 toyota winnebago mini)  but do miss the LP REFRIG.  Boondock when out.... any suggestions..refrig is a 2006 model


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#25 TBUTLER

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Posted 03 August 2013 - 10:00 PM

I sounds like you might have a problem with your gas pressure.  Have your regulator checked to see if the pressure is appropriate.  Otherwise, all gas appliances have a detector for presence of a flame.  If that detector fails then it will shut off the gas automatically.  You may just need a new sensor or an adjustment to your propane regulator.


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#26 carlpeterson

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Posted 05 August 2013 - 02:23 PM

The first two parts of the last recall were bad,  Probably the same will happen with this one.  right now my frig is working, so I'll take my chances.  The nearest dealer to me is 20 miles, 2 round trips would be at least $25.00 of gas plus half a day.  I will try to get the part sent to me.


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#27 carlpeterson

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Posted 05 August 2013 - 04:55 PM

My earlier reply didn't get posted, in summary, I'm not going to get this one as the first recall more than a year ago took 3 trips to get a good part..  I'll take my chances.  Brett you will probably not agree.


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#28 DickandLois

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Posted 16 August 2013 - 07:14 PM

Just got this information from another forum. Resetting the Safety Board

Posted: 08/07/13 12:02pm

 Some Norcold information I thought I would share it. As of June 28, 2012, Norcold is no longer providing dealers with replacement recall kits (#634737) for failed temperature monitoring control modules. They have instead provided a troubleshooting tree and a reset procedure. The gist of the tree is

1) if the module light is blinking fast, it is not seeing the thermocouple,
2) if the module light is blinking slow, it is seeing an under voltage condition,
3) if the module light is always on, it has sensed an overheat condition. When the light is ON solid, the module is in what they term a "lockout state". To clear the lockout, they suggest using a magnetic screwdriver (they show the type with replaceable tips) held against the plastic cover above the light parallel to the ground for five seconds. If the module fails to reset, they suggest a stronger magnet. This seems to be their fix. They also have a new and differently configured 'Rev E' unit that has a locking connection for the thermocouple.

 

This is a link to a Tech. bulletin from Newmar that might prove helpful.

 

http://comnet2.newma...ages/TSB395.pdf

 

Rich.


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#29 akadeadeye

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Posted 16 August 2013 - 11:47 PM

Just got this information from another forum. Resetting the Safety Board

Posted: 08/07/13 12:02pm

 Some Norcold information I thought I would share it. As of June 28, 2012, Norcold is no longer providing dealers with replacement recall kits (#634737) for failed temperature monitoring control modules. They have instead provided a troubleshooting tree and a reset procedure. The gist of the tree is

1) if the module light is blinking fast, it is not seeing the thermocouple,
2) if the module light is blinking slow, it is seeing an under voltage condition,
3) if the module light is always on, it has sensed an overheat condition. When the light is ON solid, the module is in what they term a "lockout state". To clear the lockout, they suggest using a magnetic screwdriver (they show the type with replaceable tips) held against the plastic cover above the light parallel to the ground for five seconds. If the module fails to reset, they suggest a stronger magnet. This seems to be their fix. They also have a new and differently configured 'Rev E' unit that has a locking connection for the thermocouple.

 

This is a link to a Tech. bulletin from Newmar that might prove helpful.

 

http://comnet2.newma...ages/TSB395.pdf

 

Rich.

I have read on a couple of forums about the "fix" for the module red light coming on and shutting down the frig.  That is what it is supposed to do if there is a dangerous condition.  Now, I know there have been many instances where the module has malfunctioned and has been replaced.  But, why would you want to take a chance with magnetizing, or wiring around the module, etc., if it is there to try to protect you from burning up?  Just shut it down and get it fixed.

 

Don


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#30 DickandLois

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Posted 17 August 2013 - 07:36 AM

Hi Don,

 

It appears from all the information I have been able to find that the safety circuit design works, maybe too well; regarding  current spikes.

The board forces one to keep a close eye on the AC heater coil for possible arcing between the coil and the ammonia tank.

The board will shut down the heater and control board should it sense a current spike above a preset level. This insures there is no power present that can cause an arc lasting long enough to burn a hole in the tank.

 

Remember, should one reset the board and have it immediately re-fault, there is a STRONG possibility of arcing and a through check of the coil and tank area is required.

 

Also, from what I have found regarding the fires reported, most if not all happen when the refrigerators are running on AC and not on LP. 

 

Maybe too well, is only because the current sensor is so sensitive. Better to low then not low enough!

 

Note, there are power loggers that can be  connected between the AC power socket and the refrigerator, at will create and store a log on current and voltage conditions; one can review and even print out a paper log if desired.

 

   Rich.  


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#31 patsy613

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Posted 03 September 2013 - 08:26 PM

I have had bad experiences with RV folks and my NORCOLD N400 4.5  2 WAY.  long story eventually the selector switch was replaced at RV shop in Appleton, wi, however, 2 yrs later it is displaying the same symptoms.  calling NORCOLD is worthless.  the refrig works on electric if level.  but on propane will light but when i let go of the red button it goes out.  I have to take the refrig out to get at the controls to check for loose wiring or dirty connectors.  so far i have not done this.  i do not use my rv often(1990 Toyota Winnebago mini)  but do miss the LP REFRIG.  Boondock when out.... any suggestions..refrig is a 2006 model

New info on this frig as of 9/3/13.  now the electric part does not work  and the LP goes off the second I release the red button. CORRECTION  THE ELECTRIC REFRIG. DID WORK LATER IN SEPT 2013.

11/29/13

Thinking it again might be the selector switch. I DID BUY SWITCH, NOT INSTALLED

I COULD NOT FIND ANY RECALLS ON THIS N400


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