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Prevost Exterior Panels Coming Loose


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10 replies to this topic

#1 MarkR

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Posted 14 April 2011 - 09:44 PM

I am looking for other Prevost owners that have panels coming loose as a result of glue failure on their rivet free coaches. This hasn't become a public issue but if you have a rivet free coach you more than likely have an issue or you will have.

By tapping on your panels you will hear hollow sounds that most likely means your panel glue is starting to fail. I am looking to find others with this problem or if you have already had your panels re-glued.
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#2 Guest_BillAdams_*

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Posted 15 April 2011 - 06:40 AM

This has been a well known complaint with the XLII coaches since their release. Prevost is now removing some trim panels, riveting the panels in place and replacing the trim. If you have not been in contact with Prevost to get your panels repaired you should do so before it gets worse.

#3 MarkR

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Posted 15 April 2011 - 10:17 AM

Bill, I understand that they are not always covering the cost of this.
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#4 MarkR

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Posted 15 April 2011 - 10:21 AM

Bill, I understand that they are not always covering the cost of this.

I also understand that the use of rivets and trim pieces has been done to units without slides. They have also re-glued alot of other coaches and even had failures after this has been done. I am not crazy about having rivets after having invested in the look of a rivet free coach.
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#5 Guest_BillAdams_*

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Posted 15 April 2011 - 05:27 PM

I didn't say it was covered under warranty. You now own a Prevost and it's going to cost you a lot of money to continue to own a Prevost.
I love my rivets and apparently Prevost never should have gotten rid of them.

#6 MarkR

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Posted 15 April 2011 - 07:30 PM

I see no reason why this should not be covered under warranty! Each coach has at least a two year warranty on the the panels. The fact that Prevost was aware of the glue failure within that time period and failed to act in a forthright way and notify buyers of the problem does not relieve them of their responsibility to the buyers now. Only through word of mouth did I discover that the problem is so prevalent. I have basically been told it is not a matter of if you have the problem it is when. Prevost needs to step up to the plate acknowledge the defect and repair it at there cost. If cars were driving down the road and the panels were coming off I guarantee the auto makers would be forced to recall the cars and fix them. I am looking for others that feel the same. Why should we have to pay for their glue failures?
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#7 Guest_BillAdams_*

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Posted 16 April 2011 - 06:36 AM

I also never said it was right. What does Prevost say about your particular situation?

#8 MarkR

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Posted 16 April 2011 - 02:06 PM

Waiting to find out but from what I have been told they are doing all kinds of different deals but people are having to share some in the cost or pay it all in some cases. I am just rying to learn as much as I can.
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#9 Guest_BillAdams_*

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Posted 16 April 2011 - 02:41 PM

Sorry, I should have been more specific. When you took your coach into Prevost, what did they say was wrong and what was going to be necessary to repair it?

#10 MarkR

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Posted 17 April 2011 - 09:35 AM

When they peck on the panels you can tell they are coming loose and a couple of them you can see it. They are scheduling an air pressure check. No promise to pay the cost to fix it. I would like to hear from others that have gone through this so I can tell what I am in store for.
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#11 f84434

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Posted 25 October 2012 - 09:44 PM

They repaired our at no cost you should talk to the local Prevost repair center they pointed it out to me and said they would repair.

Nickt
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