76 replies to this topic

[bm02tj]

FlyingJ does not work for you in Canada and this was confirmed by Jeremy Beal from PilotflyingJ so I will by fuel from someone else.

[Koliver]

? Worked fine in Chilliwack BC. last I checked, still part of Canada.

[lmsooter]

For anyone who is a member of Good Sam, check out the new Pilot Flying J RV Plus Charge Card. According to the description, it should eliminate all the hassle we currently have trying to swipe one card, then another card and then worry about different procedures according to what lane we choose. We shall see - I just received my card and will try it in the very near future. If I get my $0.06 discount off the cash price it will be great.

[bm02tj]

Maybe Pilot Flying J can print an official letter to be handed to any pump jockey that says this does not apply to them and have them fill out name location (station #) and reason discount is declined with invoice number and number of gallon or liters so we can sent in for a refund and have proof of transaction

the reply to my email I sent Feb 14 ;and replied by Jeremy Beal from PilotflyingJ

on Feb 15 2012


The RV card will only work in the US and there is a list you can download on pilotflyingj.com.



From: Bruce & MaryAnn
Sent: Tuesday, February 14, 2012 9:55 PM
To: RV
Subject: up charge for credit cards in Canada


I will be renewing plates for my Renegade motor home beginning of march and heading from Kamloops BC to Moab Utah

the third week



last time I fueled in Kamloops ( 847 ) they charged extra and told me the discount had changed



is there a paper that shows which stops have discounts and does it only apply to company owned ones



Thanks Bruce



Email

Ph 250-828-xxxx

fax 250-377-xxxx

[bm02tj]

I just looked the rep that started this post has not been on for 4 to 5 months oh well they must not be to interested in our business

[Planocat]

joelashley:

You sure didn't deserve that kind of response.

IMHO, johnfv2 and PFJ both have issues and I could live nicely without either one.

[Planocat]

All I know is that we have stopped at Pilot or FJ going to and from Canada for the last decade. When I reactivated my long dormant FMCA membership, they sent me the card and instructions on how to activate it. Went to their website and followed their instructions and guess what? The card number produces a message "invalid number" and tells me I can only register it in person at a physical location.

Like I said, they have issues in their system that need correcting. I hardly think that's bashing. It's no big deal, they can keep their 2 cents.

[ivykrewe]

Do you know when we will receive our PILOT FLYING J credit card?

I applied the day i received e mail.

[kingfr]

I find that what works best for us is to pull into a Pilot or Flying J truck lane, swipe the card for pump start, pump the fuel and then go inside and pay. The discounts happen automatically, both getting the cash price on the CC and the .03/ gallon. No problem having to restart the pump at a predetermined limit. I never use the RV lanes unless I need propane. I realize that folks who drive gassers can't do that, but it works for me.

[lmsooter]

Do you know when we will receive our PILOT FLYING J credit card?

I applied the day i received e mail.

Welcome to the FMCA Forums. Are you referring to the Pilot Flying J Frequent Fueler Advantage card through FMCA? Note that it is not a credit card but a discount card.

The card being offered to Good Sam members is actually a charge card but must be paid in full each month. I was told that those would be received sometime in March.

[JMonroe]

It's been widely discussed here, and on other forums. The RV lanes are limited by the credit card companies max limit. That depends on the company, some are $75, others are $100. I've talked with the owner of a small truck stop in Wisconsin that I know personally and he explained that if the fuel retailer allows the customer to pump past the limit, which they can choose to do, and there's a problem with the card, the retailer is on the hook for it. At or below the limit the card company guarantees payment to the retailer. Lets face it, the RV lanes not with-standing, 99% of the fuel pumped on that side of the business will fall under the limit.

The truck pumps are handled differently. Pilot / Flying J has made the decision, apparently, to take the risk and allow realistic limits for their high volume customers. Of course remember, to get the pump to start you do have to swipe your Pilot / Flying J card which does have some of your personal identifying information attatched to it (or if a comercial driver, you have to type in your DOT number).

I had a lot of difficulty with the first card issued to me. I got it at the Good Sam rally in Louisville in 2010. I called Pilot / Flying J and they sent me a new card. So far it has worked as advertised at every stop I've made, all east of the Mississippi (I avoid Indiana as their state laws make it a hassle for the RV owner. You have to go into the store and pre-pay).

I'll have the opportunity to try it out west of the Mississippi later this year.

[JerryPotter]

Gary, If you are still around, I for one appreciate your efforts.

[Planocat]

Used the discount card for the first time today. I had to register it at a location as it would not accept the card number on line. Simple process.

Swiped credit card, swiped savings card and selected gas grade. 2 cent discount appeared on the pump. Now for some good news regarding card limits. It may just be the location that I was at which was west of Monroe La, but the limits on the pump showed:

Visa $150
Mastercard $100
American Express $100

I only had to go through the process twice to fill up my vehicle. At least it's not the old $75 limit!

Planocat