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DISH TV for RVers...?Sat TV
Posted 08 October 2012 - 08:31 AM
After switching out all the OEM analog TVs to flat screen HDTVs, I was amazed at the over-the-air digital broadcasts available in our usual travel patterns. If it wasn't for specific HBO and other cable programs that we enjoy year-around, I would have stopped spending money on satellite TV service.
Then I was attracted to DISH TV's pay-as-you-go offer for RVers. I purchased a DISH receiver for the RV, and paid their one time fee to attach a 2tb external hard drive for DVR capability (780 SD hours worth!). I paid KVH to reprogram my sat dome, from Direct to DISH. I got authorization for Distant Local Stations (a paperwork drill that has to be repeated every time your RV registration is renewed).
Today, after my second season subscribing to DISH TV for RVers, I have concluded that DISH RVer service doesn't match up with their advertising. In the DISH TV corporate ocean, their RV division is a small fish that gets little attention. An extraordinary amount of time and patience is required to wade through their automated Customer Service phone system to find an agent even remotely knowledgeable about Dish for RVers and their pay-as-you-go scheme.
DISH claims that you can simply "pause" the service, and not pay for the months you don't need it. But unless you want to pay DISH a small monthly charge to keep your account "active," turning the DISH TV for RVers service on and off is more like administrative birth and death.... every time.
Posted 08 October 2012 - 08:49 AM
I have no monthly fee to keep the account active. But I have had the pay as you go for 3 years and maybe I am grandfathered. I'm thinking you have to ask for an RV specialist. When I called the first time the person was clueless. She wanted to explain everything but what I needed and couldn't seem to understand the concept of a home moving down the road to another location. I finally asked if they had anyone that dealt with RV accounts and poof - everything was fixed.
Posted 08 October 2012 - 09:28 AM
We also get remote off-air stations from New York and LA for $5 per month. This enables us to follow our regular network programming when traveling. We use our regular antenna for local off-air where we are located.
Posted 08 October 2012 - 09:30 AM
One of these days when our ship comes in we might change our dish to a Hi Def. 3 LNB dish.
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Posted 08 October 2012 - 10:12 AM
Posted 08 October 2012 - 06:06 PM
Posted 09 July 2014 - 05:42 PM
My motorhome dealer installed a rooftop Dish-compatible dome antenna and a Dish TV receiver before I took delivery of my coach in May of 2012. Shortly afterward, I opened a subscription to their satellite service. After I subscribed and paid in advance with a credit card, they eliminated my local channels from their service but never offered to reduce their price for the lost service. Although they require that I buy channels, that I never watch, in order for me to get the movie channels that I do watch, it was working pretty well until recently. Pictures were HD and beautiful.
I dewinterized my coach this spring, after suspending my satellite service through the winter, then called Dish TV to activate my service. First they incorrectly told me that they would need to send a technician to "adjust" my antenna at a cost of $135.00 before activating my service. Since my antenna tracks the satellites automatically, that was completely unnecessary. Finally, after reaching a supervisor to explain that my antenna was on the roof of my motorhome and needed no adjustment they finally agreed to activate my service. On April 18th, I paid them $82.60 for a month of "premium" service with the understanding that I could pause my service when it was not needed and not pay for unused time. Dish-TV acknowledged all of my payments via email and also acknowledged via email every time I paused and unpaused my service. Until yesterday, I had used just nine days from my prepaid month having paused and unpaused the service three times.
When I called them on July 7th to remove the pause again, even though their most recent bill stated that I had a half-month credit balance, they demanded that I pay them an additional $104.69. They refused to explain why I could not use the remaining time for which I had already paid but had not used. When I tried to get an explanation they offered none, but repeatedly and robotically said that I would need to pay them $104.69 or they would not unpause my service. There was also no explanation regarding how much additional time that the $104.69 would buy me.
At this point, I have a huge investment in an automatic tracking antenna, receiver and hard drive (which they charged me $42.40 to activatein order to digitally record satellite programming) but am being blackmailed for more money that I do not feel that I owe them. Otherwise, all of that expensive equipment that I bought to receive satellite TV is useless. If Dish TV is going to bill me for service in my RV, when it is not being used, then their vaunted RV pause program is a sham. Have other subscribers had this problem? I am beyond frustrated over this.
When I bought my coach from the Lakewood, NJ Camping World, their Website advertised the following:
"Enjoy DISH Network Pay-As-You-Go programming with the ViP211k receiver.
"Pay-As-You-Go is ideal for anyone wanting to enjoy satellite TV on a seasonal or temporary basis without having to commit to a long term contract. Purchase the DISH Network 211K HD receiver and prepay for 30-days of programming at a time. Stop and start programming as you need, without penalties. The DISH Network 211k is an HD single-tuner satellite receiver that works with any satellite antenna compatible for DISH Network on both SD and HD televisions. ViP211k is DVR ready so you can add our own external USB hard drive. Own up to 3 ViP211k receivers. Programming package, HD upgrade fees, additional receiver fees, installation and satellite antenna not included."
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