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Fleetwood Storm 28F -Low Quality


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14 replies to this topic

#1 Gmoney

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Posted 22 June 2013 - 02:23 PM

Unfortunate purchase - my husband & I have been RV'ers for many years. When we became empty nesters we scraped together our money to buy a brand new RV. We chose the Fleetwood Storm 28F for the awesome floor plan.

 

Unfortunately, the overall quality of the coach is low. We have owned our Storm for one year & the poor thing is just falling apart: slide outs leak, kitchen sink is rusted, hot water heater quit working, shower floor is broken, rubber slide seals are torn, entry door is not set properly in coach & makes terrible noise while going down road - when we get to destination we can hardly get out, driver & passenger windows do not sit tightly in groove & rattle when driving (loudly), screws on outside of coach are rusted, shelves in cabinets fall down when driving because they are cut too short, and the cherry on top .... The generator does not work! I could go on and on.

 

The dealer & manufacturer say .... There is no fix! So disappointed. Just wanted to warn my fellow RV'ers!

 

If you want an RV that is in the shop more than at the campground, this is the one for you.


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Just another day in paradise!  ;) 


#2 desertdeals69

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Posted 22 June 2013 - 03:03 PM

Sorry to hear of your bad experience with a low end coach.  A lot of the entry level coaches don't last too long, so my recommendation is to get a late model middle or high end coach for not much more.


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#3 bebop

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Posted 22 June 2013 - 04:44 PM

I bought a new Class A in 2004 and it spent the first two years in the shops with 2 or 3 trips back to the factory and once the factory driver drug the entire left side against a concrete pillar in the gas station while fueling it to take it back to the factory. Slideouts had to be removed and reworked, hole in body was 3/4 inch out of square. But....................after 144 warranty items they fixed or paid my shop to fix everything so I kept the faith and today have a good motorhome with out any problems.


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Bebop & Jann
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2004 Rexhall Rexair
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#4 greybeard101

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Posted 01 July 2013 - 02:24 PM

Sounds like a Lemon Law contender.   You in the US have that sort of consumer protection. How effective it is I cannot say...but at least you have it.  Have you looked into that?  Here in Canada there is no such protection.  My 2012 Holiday Rambler Vacationer was in the shop for the better part of the Spring/Summer and Fall season ( roughly 7 months ) of 2012 but I must say that the problems you are having sound absolutely disgraceful.   After having the opportunity to speak with the regional sales manager at a local RV show and writing to the Navistar RV Division President they arranged for it to go to the Monaco Coburg service center and they did an admirable job at attempting to fix the problems we had been plagued with. There are still some issues that need addressing so it's going back in a couple of weeks.  The manufacturer's response to your unacceptable issues makes me wonder how any future problems with our motorhome will be handled now that Holiday Rambler/ Monaco are owned by the same company that owns Fleetwood.

 

Seriously, no consumer should have to contend with the terrible quality you have described. I don't care if it's entry level or luxury coach. One thing I did  note when at the Coburg center for 10 days is that it doesn't matter how much you paid for your coach, they all have similar problems to one degree or another. Ours was the only class A gas there for the most part, the rest being DP's many of which were in the half million dollar range when new.  I do agree with DesertDeals69 though. If I had to do it again I would look at a good pre-owned higher end coach. My wife however didn't like the "country", frilly look of most of the interiors on the older coaches whereas our Vacationer has a timeless decor that I feel confident will remain up to date for a long time. ...... probably longer than the coach :D


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#5 Gmoney

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Posted 01 July 2013 - 02:39 PM

Thank you all for sharing your stories.  I will continue to pursue the manufacturer for reconciliation.  We are so careful to keep this RV in tip-top shape it is quite a bummer that it seems to be a loosing battle!

 

We are hoping by year two that we may in fact have all the issues resolved!  :)


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Just another day in paradise!  ;) 


#6 Allegiance40x

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Posted 06 July 2013 - 09:57 PM

Stay after Fleetwood.  They are very good accommodating customers, although sometimes it takes a while to get to the correct person.


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#7 desertdeals69

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Posted 07 July 2013 - 11:36 AM

There is no RV that will be 100 percent.  Even when you think everything is fine something else will need attention.  We have motorhomed since 1976 and over 300,000 miles and we have never returned home without something needing fixing. It maybe something small or more major, but its always something.


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#8 DENNISJSTEWART

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Posted 26 August 2013 - 10:44 AM

All of my research ( over two years) pointed me to one brand. Tiffin. I purchased a 2006 Allegro Bay and had a few problems that were addressed and fixed for under 2K. For a 7 Year old coach it is tight and  I am very impressed with the Tiffin Quality.


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#9 Monkeyrun

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Posted 31 August 2013 - 08:01 PM

I purchased a 1999 Tiffin, well used I might add, and have been working on her, fixing things as I come across them. If I had purchased new and had "issues" I would be extremely upset. It sounds as though many substandard materials have been used in the construction of your motorhome. Perhaps you can find a contact within the hierarchy at Fleetwood and send some pictures of your problem hardware. The wiring stuff certainly is fixable, I would find another dealer. 


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Best regards,

 

 

Monkey Run 

Ole' Number 7

Allegro Bus 39

 


#10 gfarmcafe

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Posted 16 September 2013 - 07:54 PM

My wife and I purchased a 1997 Beaver Marquis last winter. It had some issues that we had to deal with, but overall, it's been a very good coach.  I too have been constantly fixing and checking things, but nothing major. Seems like the more we use it, the "kinks" seem to work themselves out, and everything works as they should. These things are like planes - they have to be constantly inspected and maintained.  Hopefully, you will get things worked out and can enjoy it.


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#11 andrewsilver

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Posted 03 March 2014 - 01:52 PM

Gmoney, we have a 2012 Fleetwood Storm 32BH (fell in love with the floorplan as well) and have also had many issues - from minor to major including being stranded twice. I'm afraid it's the reality of an entry-level coach in today's highly competitive market space.

 

This is our third Class A, but our first new one.  Of the 17000 miles on our coach, probably 5000 of them have been for transport to/from the factory, repair centers, etc.  I keep feeling that I'm close to the end of the major repairs of a new coach, so I'm hanging on.  However the ownership experience thusfar has been a significant stress on our family.

 

I have been working with a Dispute Resolution Administrator at Allied Recreation Group (owners of Fleetwood) for close to two years - and he has been very helpful. To their credit they have continued to arrange and cover the repairs well beyond the 1 year warranty (though remember your structural warranty is for 3 years, as is the Ford chassis).  However the hassles and inconveniences for us have been significant - including time without the coach, vacations cancelled, and every time repairs are completed the coach seems to come back with more issues.  Certain minor issues we've simply had to come to terms with and move on.

 

So rest assured you're not alone - and hopefully there is light at the end of this long tunnel for us all... 


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2012 Fleetwood Storm 32BH with Kelderman front airbag suspension, CHF, Blue Ox TruCenter & TigerTrak, 5-Star tune.


#12 Tony28

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Posted 03 March 2014 - 06:21 PM

I just bought a 2012 Fleetwood Storm 28MS and you guys are scarring me. It has 2000 miles of which I put 500 on. I'm in for some problems, or is this just a few? I expect to travel with my son who is 8 during the summer break for about a month. I'm hesitant now after reading this blog.

 

Is there anyone satisfied with their Storm?


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#13 Shopper

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Posted 15 March 2014 - 08:01 PM

Sorry to hear of your bad purchase and hope you come to a decent resolution.

Our family is in the market for a MoHo and were are trying to figure out what the best predictor is that a particular unit will be a lemon.

We Googled "Bad Motorhome" and the first 17 pictures looked very similar to the image we found for your model, the Fleetwood 28F. 

 

It seems that a person could draw 3 possible conclusions if this kind of motorhome is the poster child for lemons:

 

1) Stay away from entry level models

2) Stay away from Fleetwood

3) Stay away from Class A's


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#14 kingfr

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Posted 16 March 2014 - 09:01 AM

Sorry to hear of your bad purchase and hope you come to a decent resolution.

Our family is in the market for a MoHo and were are trying to figure out what the best predictor is that a particular unit will be a lemon.

We Googled "Bad Motorhome" and the first 17 pictures looked very similar to the image we found for your model, the Fleetwood 28F. 

 

It seems that a person could draw 3 possible conclusions if this kind of motorhome is the poster child for lemons:

 

1) Stay away from entry level models  Yes

2) Stay away from Fleetwood   Maybe

3) Stay away from Class A's   No


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#15 Allegiance40x

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Posted 17 March 2014 - 07:05 PM

Tony28...Don't forget that in these forums we talk about problems, things that need to get fixed.  Somebody makes a post saying his slide won't move...a problem.  But you don't hear from the thousands of other RVers whose slide is working fine...nobody gets on and makes a post, "my slide worked fine today."


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