Hi all,
Just wanted to see if I could help answer some of the questions being posted here and clear up any confusion that may exist. The device FMCA is currently using is the Inseego Mifi M2000, which will eventually have access to both the Sprint and T-Mobile networks once the merger is completed. There are no plans to discontinue this service once the merger to T-mobile is complete, as we are a rather large account with them and have already worked it out with our account leads.
In regards to everyone receiving the new 5G device, Sprint has not provided any details on if there will be a forced upgrade for our users in the future, although i would say this is the most likely scenario based on the upcoming changes.
If you have any further questions or concerns, please feel free to direct them to techconnect@fmca.com, as it is an address we monitor daily for any inquiries.
Thanks, and have a great day!
Regards,
Brett Wulfeck
Tech Connect Support Specialist, www.fmca.com
513-474-3622 • 800-543-3622
