The weboost sometime will hurt your data signal. The jetpack needs to be right next to the indoor antenna and `30ft away from the outdoor antenna. In areas with good signal (based on cell phone) turn the weboost off as it does not have MIMO technology and will slow your data down. I had the same issue, I would always turn on my booster and wounder why my data (based on speedtest app) was better on my cell than the hotspot connected my surface. Turned the booster off and data was same as my phone. The MIMO antenna list in the reply's works good too.