abryant6

I have had some experience with Good Sam's, extended warranty. First we had a microwave door that would not close on our 2001 Allegro. They authorized having the door repaired. This we attempted while on a trip to DC (incidentally do not use Reines RV in Virginia) only to find out that the part on an 11 year old microwave was on back-order and an indefinite delivery date, ie "discontinued" Therefore the microwave could not be repaired but they would pay the repair allowance toward the purchase of a replacement. We elected to have this done at our home base in the Rio Grand Valley. Two months later when we were in Mission, TX and had our local RV repair facility (Bert Ogden RV) contact the warranty people could not find any record of our prior claim so they started with having it repaired, but there is no repair facility that will work on a 11 year old microwave in our area and they denied any payment. We caved in and bought one on our own at a cost of product and installation of $800. Also beware and be aware that the Good Sam ESP sold by the dealers is not administered by the same company as the policy purchased directly from Good Sam and the two companies do not communicate or share information. On a different situation with our Ford V-10 at a Ford Dealer GS warranty would not pay Fords nationally established charges for the alternator replacement, according to GS's established charges book it was 1.5 hours labor less and the alternator was 60% less than Ford's charges so with a $500 deductible they virtually paid next to nothing on the repair (by intent in my opinion). If you are going to be a warranty Co. you should at least acknowledge Ford's established prices on the most popular gas RV engine for over 15 years.