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  1. Both the RM7710 and Garmin 9165 have some glare issues. Both are the same sort of 7" screens with very shiny surfaces, not a matte finish. They will wash out in bright sunlight, just like most laptops and other screens with similar technology. The RM does have some optional (extra cost) add-ons to reduce glare; a snap-on hood and a non-glare screen cover (their words). Haven't tried either one yet.
  2. For what it's worth, you can now download the manual online directly from the Rand McNally web site without using the docking software. http://www.randmcnally.com/support/rvnd_docs.jsp
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