tiffinphaeton

Is KOA taking over the Service Department too or just the campground? Thanks

Jim Sims, I totally agree with you. Thanks for the clarification. Jim

Ray, that is good news. Happy this worked out to your satisfaction. Jim

Be nice ticat900. No need to make this personal and attack anyone. We are all entitled to our own thoughts and opinions. If you and I don't agree that is ok too. What the heck does "beek off" mean anyway.... thanks,

ticat900, I didn't ask that question because it wasn't important to me. What was important to me was to clarify that the Blue Sky adjuster is supposed to identify on the front end with the company providing service any special requirements and needs/documentation to be submitted for prompt payment. Also, the adjustor should come to agreement on cost when approval is granted. That was enough for my purposes. So, I guess we don't agree again on what the salient point of this exchange was, at least for my purposes. Sorry!

ticat900, Ok. Let's agree to disagree. It isn't productive to continue to go back and forth on this issue. I merely stated my opinion and feelings on it. You disagreed, I then disagreed with your disagreement...See how it goes? I do agree with your comment regarding "as long as its disclosed upfront"...but, I don't believe that to be the case here. I still don't "believe" that the Insurance Company has any right to the "original Manufacturers" cost....So, we disagree!! Ok, by me. That is what makes the world go round and round! Jim

Ticat900, It appears to me that if the Insurance Company has limiting factors or rules regarding how much they will pay for parts and other services they should make sure the company doing the repairs I (In this case that would be Transwest) is aware of that before they give approval to do the work. It seems unfair to me that Blue Sky would identify this critical restriction on payment only after the work was completed. Sorry, but I don't agree with you on this point. And, I would be very unhappy with any insurance carrier that was not clear on how much they will pay prior to approving the work to be done. As a matter of fact, I will be calling Blue Sky on Monday to check in with my agent to inquire about this incident and how it would apply to my insurance coverage. I will report what they have to say. Thanks, Jim

Ray, I don't believe the Insurance Company has any right to the "Manufacturer" invoices. Manufacturer meaning the company that actually made the part and sold it either to a distributor or to Transwest directly. Transwest isn't in business to sell parts they buy and use for repairs at the same amount they bought them for. That being said, and as Dennis noted, I am not familiar with the policy you have or the language in it. I am very interested in your plight, though, as I just started a new policy with Blue Sky Insurance and am interested in how they treat you as a customer and how this ultimately turns out. It sounds to me from reading your note that the Insurance company has a question about how much they were charged for the parts Transwest used. You noted that the insurance adjuster approved all the work that was completed. If that is the case, and the insurance adjuster was acting on behalf of Blue Sky, I would press Blue Sky very hard to make good on what their adjuster said could be repaired and paid for by Blue Sky. If you or Transwest have a copy of what the adjuster approved to be done and paid for by Blue Sky, I would think that would be very helpful to all if this has to be resolved in a court of law. Good Luck and please let us know how this works out. Jim

Charles, I called on December 10th and was able to get a reservation for this event. They did mention that they had campsites reserved: I think she said about 180-200 spots. Sounds like they are having a good response to this....Hope you get in! Jim

Thanks to all for the responses and sharing of experiences. I went with Coach Net Gold Plan for 1 year....will see how that goes. But, I do believe they are better than Good Sam.

I have a 2012 Tiffin Phaeton 40 foot D/P....I have had it about 10 months now and about a month or so ago I purchased a service agreement through XtraRide...I purchased this through the dealer that I bought my coach from. I haven't had to use it yet, thankfully. It is a 5 year term with $200 deductible.The Dealer is the one who directed me toward this plan and I also checked with my Insurance Broker who is an RV owner for any recommendations.

I have both Good Sam Roadside Assistance and NMC/Coach-Net plans. My first year of RV ownership is approaching in October-2012. I have not had to use either Good Sam or Coach Net so far so don't have any experience with how well they perform. I am leaning toward Coach Net but wanted to see if anyone had any experience using either of these services and could fill me in on what their experiences have been so far. Thanks in advance

Thanks to all for the responses...very helpful info.

I am towing a 2012 Jeep Wrangler behind my RV. The Jeep has a hitch that was installed by the Manufacturer. I want to purchase a bike carrier to take along a couple of bikes when we are on trips but found the website for Thule bike carriers that says you can't use their hitch mounted bike carrier on a car being towed. Does anyone have any experience with this? If so, can you share your experiences with me.... Thanks,

Rich, Thanks for the info...I actually found the pigtail but it wasn't marked so I wasn't sure I had the right one...I have since had the work done and they did in fact use the pigtail I had found.. anyway, everything works and I have towed my Jeep Wrangler without incident... Thanks to all for the input and help... Hope to see one or all of you some day at a rally or gathering!!

Oh, I forgot to mention in my post above...I have called Tiffin Tech many times and find them to be very knowledgeable and helpful...even the parts folks are very helpful...They know the meaning of Customer Satisfaction....just wish they would get the guys building the coaches to more clearly mark and position the pigtail so it is easier to find... Thanks again,

Herman, Yes, I called Tiffin and Freightliner...they both said it is up there in the front by the steering column under the dash....actually, Freightliner said they send it in a bundle on the chassis and Tiffin is the one that positions it when they build the coach...either way, not much help...and, I would have liked it if they would tape it to an area with a bright color tape so you could find it easily...but, no such luck. I have done quite a bit of research on the internet and some find it above the brake pedal and others just left of the brake pedal...I think I may have located it but wanted to be sure since it isn't tagged to identify it.... R.M., thanks for the info and response...

I have a new, 2012 Tiffin Phaeton with a Freightliner Chassis. The Chassis is prewired for Supplemental Brakes and, according to Freightliner, the pigtail is located up by the steering wheel under the dash. I have been under there and did find a pigtail but it is not labeled so I am not sure if it is the correct one. By the way, what a mess of wires under there... Anyway, does anyone know if you can "tone out" the wires to identify the pigtail under the dash....or, is there another way to use the plugin at the back of the coach to identify the pigtail in the front by the steering wheel... Thanks for any help you can provide...

Just bought a 2012 Wrangler sport...have outfitted with Blue Ox Aventa LX Tow Bar, Blue Ox Baseplate, Blue Ox Locks (4 keyed alike) and taillight wiring...now deciding on which supplemental brake to use...probably will be M&G or USG Unified Tow Brake...Can't wait to stop spending money and start enjoying my new RV and new car.... Okay, just kidding...I have had the RV out 4 or 5 times but found out quickly that you need a tow vehicle to enjoy yourself once you get there....

Great Information in these comments for all of you....thanks for sharing all your knowledge and experience with me and all the others....

A friend of mine told me that he sanitizes his fresh water tank by using Vinegar instead of Chlorine. He uses the same 1/4 cup to 15 gallon ratio but with vinegar instead of chlorine....Has anyone got any info on this process?

Thank you all for the information. I found it very helpful. Nice to see the Blue Ox bar and baseplate have such positive comments...and, I will contact M&G to verify a unit will fit the Jeep Wrangler....

Hmmm, now that I see the response I sent I noticed the original username is showing up...not sure why since FMCA said they deleted that account...

Thank you for the response hermanmullins...yes, I may consider the m&g unit too...but, I wasn't sure about the space available for adding to the master cylinder...I will check out Camping World too as you suggested. Since I posted the original post I changed my username to tiffinphaeton...just in case you are wondering about the different username on the reply. Thanks again,