Beware of Albany RV //AKA //RVOne
They offer competitive pricing, will assure you that all will be taking care of to make sure your satisfied. Well the pricing is true, but that's about it.
I wished that I had the foresight to read complaints lodged agaist them from the NYS Attorneys General Office, The NYS consumer fraud division and many reviews listed on goggle
(Read for yourselves)
Once we signed contracts, turned over our trade in, gave our cash down payment.
We were told up to that point that our new/used DP was ready.( down right BS)
Well we go over to where they have it parked and nothing has been done. There's evidence that someone has been sleeping in the unit, cigarette burns in the couch plus other damages; none of agreed items were fixed or repaired. It was so bad, that we were unable to take it, making our 2 1/2 hr. ride wasted.
In addition we had to drive our trade in back the 2 1/2 hrs to our home (fuel cost 75.00). We had reservations at a local CG for the 4th of July weekend/ that' cost us 175.00 in loss CG fees it was non refundable due to holiday weekend
Then we had to wait until the day after the 4th of July for it to be delivered
Then there was the 3 hour wait. was supposed to be delivered at 5pm got it at 9pm in the dark/.on the 5th of July. Found over half of the items to be taken care of, were not. Was told by Albany RV// RV One; "that they would be on it right away". Now it's been weeks nothing has happened. Keep calling and no answer to any of our messages, with exception that the service writer is waiting on authorzation to order parts( from who? he doesn't know)They don't return phone calls.
Now we're forced to contact our attorney and have started legal actions.
Please Pass along to all who would consider buying from Albany RV, who is RV One. One word "Don't" They will be there until they get the money, so if someone insists on buying from there, do not give them the money until you have everything that they agreed to at time of commitment, otherwise you'll never get what was agreed to. And I understand that if you have had issues in the past with then, that you are to contact the New York Attorney General office, if you have not filed a grevience. As I've been told that they are under investigation, and are seeking others who have been defrauded.