Hi JojrJen
I have been going through the same process. Prior to picking up our motorhome from the dealer I thought I had this situation put to bed but now I am far from it. Just based upon what I had read in the forums I was completely sold on wholesale warranties. I found out this week that they no longer offer the star or xtraride policies at all. They sent me a quote for a new company and it goes against every guideline that has been written on the forums that you would want in a policy. The RV PRoCare policy excludes some very important items and does NOT allow fulltime RV use or doing any of your own maintenance. I have since been shopping around this week all over again, and there are some much better alternatives for about the same price.
Here are some of the things from the Wholesale Warranties Contract that concern me:
(excerpts from the policy they sent me this week) A. MAINTENANCE AND RECORDS To obtain the benefits provided by this Service Contract, You are required to provide maintenance to Covered Components at a Licensed Repair Facility proper documentation and verifiable receipts for all maintenance and repairs will be required in the event of a claim. Receipts must reflect Your name, proper RV documentation (i.e. year, make, and model), complete VIN/Serial number, and the current mileage of the RV. Handwritten receipts will not be accepted. Failure to provide proof of required maintenance may result in denial of coverage. E. WHAT IS NOT COVERED Any overheating, regardless of the cause of overheating Any expenses that are associated with shop supplies, materials charges, hazardous waste charges, diagnosis time (isnt there always dianostic time billed) Any RVs used as a permanent residence The repair or replacement of any Covered Component that has been damaged by a non-Covered Component or from an improper repair and the repair or replacement of any non-Covered Component damaged as a result of the Failure of a Covered Component. -( I almost fell over when I read this one! I mean really!!)
Repairs or replacements made outside the contiguous United States ( No coverage in Canada) I guess you do get what you pay for afterall!! Will update if we decide to go the warrantee route in the end.
Thanks
Shaun