CyHawk

Manholt: Agree that the only real winners in a Class Action lawsuit are the attorneys. However, this is the State of Indiana's Attorney General's office that is going after ACC Warranty. We know that we may not get much, if any, of our unpaid claim from this effort. Even if the Attorney General's office is successful, we don't know what assets/resources Steve Burgess has to satisfy any monetary judgment rendered. We already have some satisfaction that the Attorney General's office is finally taking an interest in what Steve Burgess/ACC Warranty have done to consumers.

To All Disgruntled/Dissatisfied ACC Warranty Customers: Today, 9/2/2014, I called Mark Snodgrass at the Indiana Attorney General's office regarding our ability to be part of their case against ACC Warranty. Per Mr. Snodgrass, they filed the lawsuit against ACC Warranty 1.5-2 weeks ago. However, due to so many people contacting the Indiana Attorney General's office since they filed the suit, Mr. Snodgrass said they will be amending the lawsuit to incorporate more people's claims. Therefore, you need to call Mr. Snodgrass, 317-234-6784, ASAP if you want to be part of this lawsuit.

To All Disgruntled/Dissatisfied ACC Customers: Today, 9/2/2014, I called Mark Snodgrass at the Indiana Attorney General's office regarding our ability to be part of their case against ACC Warranty. Per Mr. Snodgrass, they filed the lawsuit against ACC Warranty 1.5-2 weeks ago. However, due to so many people contacting the Indiana Attorney General's office since they filed the suit, Mr. Snodgrass said they will be amending the lawsuit to incorporate more people's claims. Therefore, you need to call Mr. Snodgrass, 317-234-6784, ASAP if you want to be part of this lawsuit. For those of you who are looking for an extended warranty, stay far away from ACC Warranty Group, Indianapolis, IN. Here are some web sites that will provide you reasons why you should NOT purchase from ACC Warranty/Steve Burgess: http://www.bbb.org/indy/Business-Reviews/extended-warranty-contract-service-companies/a-c-c-warranty-services-in-indianapolis-in-90002325/ http://www.ripoffreport.com/reports/specific_search/acc%20warranty ​You can also search FMCA for comments on ACC plus search http://www.irv2.com/forums/ for additional comments.

To All Disgruntled/Dissatisfied ACC Customers: Today, 9/2/2014, I called Mark Snodgrass at the Indiana Attorney General's office regarding our ability to be part of their case against ACC Warranty. Per Mr. Snodgrass, they filed the lawsuit against ACC Warranty 1.5-2 weeks ago. However, due to so many people contacting the Indiana Attorney General's office since they filed the suit, Mr. Snodgrass said they will be amending the lawsuit to incorporate more people's claims. Therefore, you need to call Mr. Snodgrass, 317-234-6784, ASAP if you want to be part of this lawsuit.

To Disgruntled/Dissatisfied ACC Customers: Today, 9/2/2014, I called Mark Snodgrass at the Indiana Attorney General's office regarding our ability to be part of their case against ACC Warranty. Per Mr. Snodgrass, they filed the lawsuit against ACC Warranty 1.5-2 weeks ago. However, due to so many people contacting the Indiana Attorney General's office since they filed the suit, Mr. Snodgrass said they will be amending the lawsuit to incorporate more people's claims. Therefore, you need to call Mr. Snodgrass, 317-234-6784, ASAP if you want to be part of this lawsuit.

From 2 posts on iRV2 Forum dated 6/5/2014 and 7/16/2014: "Good news for anyone who has had unsatisfactory dealings with ACC Warranty Services Group. The Indiana Attorney General is definitely filing a formal action against ACC Warranty Services Group. You can go online and file a complaint, or call Mark Snodgrass, Deputy Attorney General, 317-234-6784." (http://www.irv2.com/forums/f59/acc-warranty-update-161396.html#post2194250) ​Let us hope that this is a successful action. We will be calling Mr. Snodgrass early next week to add our name to the list of consumers that paid our premium in full as scheduled only to have to deal with a very unprofessional Steve Burgess and not get our claim paid.

ACC WARRANTY SERVICES GROUP LLC - BEWARE - BEWARE - BEWARE - BEWARE ACC Warranty Services Group LLC, based out of Indianapolis, IN, is nothing but a scam. Steve Burgess, the principle agent for ACC, bends over backwards when you express interest in purchasing an extended RV Warranty from his company. However, don't think you will get the same treatment when you have a claim. Our personal experience was so frustrating when we realized that we paid over $3,000.00 for the extended warranty and got absolutely nothing. We ended up paying another $2,500.00 for repairs and a service call (supposedly covered with the extended Warranty contract). Of course, what could we do since we were 800 miles away from home and had to get the RV repaired in order to get home. When you call ACC Warranty, you get an answering service that promises someone will call you back. We did get one immediate call back and the rest went unanswered until we pushed to talk to someone. That someone ended up being Steve Burgess himself. He was very rude from the start of the conversation. We continued to follow the process to file a claim, which was more of a joke, but just didn't want to give up too soon in the hopes of getting something back. As you can tell, our attempts to get any money from ACC was unsuccessful. Just trying to determine our next step to pursue Steve Burgess in the legal system. We know that 2 people were recently successful in getting judgments against ACC/Steve Burgess in Indiana. Here is the information: Case No. 49K07-1403-SC-001029 Court Costs plus Judgment: $4,875.00 - Judgment entered on 15 Apr 2014 Case No. 49D03-1311-PL-041336 Court Costs plus Judgment: $32,315.00 - Judgment entered on 15 Jul 2014 If you are a current ACC policy holder, you may want to re-evaluate if you want to continue with the balance of your coverage period OR try to cancel and get a refund. Although we have read other blogs where people had issues getting premium refunds. Either way, getting any money out of Steve Burgess is nearly impossible. The BBB has given ACC a "F" rating. Here is a link to the BBB review of ACC: A C C Warranty Services Review - EXTENDED WARRANTY CONTRACT SERVICE COMPANIES in Indianapolis, IN - BBB Business Review - BBB serving Central Indiana Check out Ripoff Reports for ACC Warranty: http://www.ripoffreport.com/reports/specific_search/acc%20warranty. Check out the iRV2 Forums: http://www.irv2.com/forums/f59/opinion-on-acc-warranty-company-135569.html. We know that Steve Burgess has opened a new company in Florida: 24/7 MOBILE MARINE AND RV LLC 14041 BELLAGIO WAY, OSPREY, FL 34229 Registered Agent Name & Address BURGESS, STEPHEN R 14041 BELLAGIO WAY UNIT 218 OSPREY, FL 34229 Given our personal experience, I would NOT recommend using this company just because of Steve Burgess' business practices with his ACC Warranty Services Group. We know that Steve Burgess participates in regional RV rallies, to include some FMCA events, and has spent time in the winter at Arizona RV parks. Feel free to stop by and tell him what you have read on this forum and other forums about what a lousy company he runs! Take our personal advice: If you are looking to purchase an extended RV Warranty coverage, just put the money into a savings account and "self insure" yourself. You will be money ahead and NO hassles or headaches in attempting to get any claims paid with ACC/Steve Burgess.

DO NOT purchase an extended RV Warranty from ACC Warranty Services Group LLC, Indianapolis, IN!! BEWARE - BEWARE - BEWARE - BEWARE Per a post on iRV2 Forum from July 2014: Good news for anyone who has had unsatisfactory dealings with ACC Warranty Group. The Indiana Attorney General is definitely filing an action against them. You can go online and file a complaint, or call Mark Snodgrass, Deputy Attorney General, 317-234-6784. Just Google Indiana Attorney General. ACC Warranty Services Group LLC, based out of Indianapolis, IN, is nothing but a scam. Steve Burgess, the principle agent for ACC, bends over backwards when you express interest in purchasing an extended RV Warranty from his company. However, don't think you will get the same treatment when you have a claim. Our personal experience was so frustrating when we realized that we paid over $3,000.00 for the extended warranty and got absolutely nothing. We ended up paying another $2,500.00 for repairs and a service call (supposedly covered with the extended Warranty contract). Of course, what could we do since we were 800 miles away from home and had to get the RV repaired in order to get home. When you call ACC Warranty, you get an answering service that promises someone will call you back. We did get one immediate call back and the rest went unanswered until we pushed to talk to someone. That someone ended up being Steve Burgess himself. He was very rude from the start of the conversation. We continued to follow the process to file a claim, which was more of a joke, but just didn't want to give up too soon in the hopes of getting something back. As you can tell, our attempts to get any money from ACC was unsuccessful. Just trying to determine our next step to pursue Steve Burgess in the legal system. We know that 2 people were recently successful in getting judgments against ACC/Steve Burgess in Indiana. Here is the information: Case No. 49K07-1403-SC-001029 Court Costs plus Judgment: $4,875.00 - Judgment entered on 15 Apr 2014 Case No. 49D03-1311-PL-041336 Court Costs plus Judgment: $32,315.00 - Judgment entered on 15 Jul 2014 If you are a current ACC policy holder, you may want to re-evaluate if you want to continue with the balance of your coverage period OR try to cancel and get a refund. Although we have read other blogs where people had issues getting premium refunds. Either way, getting any money out of Steve Burgess is nearly impossible. The BBB has given ACC a "F" rating. Here is a link to the BBB review of ACC: A C C Warranty Services Review - EXTENDED WARRANTY CONTRACT SERVICE COMPANIES in Indianapolis, IN - BBB Business Review - BBB serving Central Indiana Ripoff Reports has 10 different reports files on ACC Warranty: http://www.ripoffreport.com/reports/specific_search/acc%20warranty. We know that Steve Burgess has opened a new company in Florida: 24/7 MOBILE MARINE AND RV LLC 14041 BELLAGIO WAY, OSPREY, FL 34229 Registered Agent Name & Address BURGESS, STEPHEN R 14041 BELLAGIO WAY UNIT 218 OSPREY, FL 34229 Given our personal experience, I would NOT recommend using this company just because of Steve Burgess' less than ethical business practices with his ACC Warranty Services Group. We know that Steve Burgess participates in regional RV rallies, to include FMCA events, and has spent time in the winter at Arizona RV parks. Feel free to stop by and tell him what you have read on this forum and other forums about what a lousy company he runs! Take our personal advice: If you are looking to purchase an extended RV Warranty coverage, just put the money into a savings account and "self insure" yourself. You will be money ahead and NO hassles or headaches in attempting to get any claims paid with ACC/Steve Burgess.