We have owned our Palazzo 33.1 for 26 months and have traveled from Florida to Michigan and Wyoming to Virginia Beach and all places in-between. We are getting ready to head out again for a 3000 mile trip through the Northeast and Nova Scotia and back to attend the Thor Diesel Club rally in Goshen, IN. After saying all this We am very happy with our Palazzo and the service we have received from Thor and Freightliner. I am very active on iRV2.com (2000+ posts) and they have a section dedicated to the Palazzo; http://www.irv2.com/forums/f281/ with more than 100 owners commenting. The Thor Diesel Club also has a forum http://www.thordieselclub.org/ that could be referenced. The Palazzo is our 2nd Thor product and we would buy Thor again if we were in the market for a new coach. The Palazzo has had some issues but Thor has stood tall getting the problems fixed up to and including replacing an owners coach with a newer and different model. I have never read where any other coach manufacturer has done so much! Most coaches have you go to the end of the line once you are out of warranty, not Thor. They continue to service your coach, sometimes without charge long after the coach warranty has expired. In my humble opinion you can’t get as much coach for the dollars at any other manufacturer!
Jack & Karen Arnold
Fairfield, Ohio