We purchased in June a new 2014 THOR CHATEAU 24 C CLASS C from REGISTER CHEV, BROOKSVILLE FL. We purchased new as we have driven ROUNDTRIP Fl. to Alaska 4 times, and didn't want major problems. On the second day 700 miles later the transmission failed, we were in Illinois, we were at a Ford dealer for 7 days waiting on parts and service. The weather was in the 90s every day. We had our two dogs with us and we were not able to stay in the motor home as they needed to test and remove/replace the trans. So we incurred $200 of expenses,for lodging.
We had 12 minor problems: slide leaked in (4) places,interior pantry door/mirror fell off (it weighs approx. 40 lbs. held on by (4) 1/2 inch screws), antenna crank up handle fell off, coach door wouldn't close correctly, clearance lights not working, generator hard starting, exterior compartment missing all screws holding it to body (just hanging there,couldn't be used-- I fixed it only had to install 26 screws). Pass seat belt defective,wouldn't release or retract (had to take it apart tie in a knot so my wife could have a seat belt, screen door missing parts, bathroom door would not stay latched, wall paper falling off the wall.
Anyway with all this we decided we couldn't trust this THOR product, so we returned back home to Florida, The Dealer, Thor motor coach, both told us they would reimbursed us for the lodging only. It is now Sept 25th. Neither one has payed a cent, nor will they ever do what they promised, We lost $35,000 however were happy we now have a new Winnebago. and not a Thor product.
