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Wtw2103

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  1. I agree, this is a big concern. The first Fiat Chrysler customer service agent that we spoke with told us that, although Jeep Cherokees can be towed four wheels down, the car is primarily designed to be driven not towed. We called shenanigans on that and said that we would not have bought the vehicle if flat towing was a concern of any kind. The message from Fiat Chrysler seems to be that they'll sell you a car with flat towing capabilities but any issues resulting from flat towing are not their problem. If Fiat Chrysler can't fix flat towing stability after multiple attempts (I've read that the previous wiring kit did not prevent the wobble in all cases), then the issue may fall under "lemon law" (i.e., the vehicle doesn't operate properly after multiple attempted fixes) and owners would be entitled to a refund or replacement.
  2. Dennis - Yeah, it was quite a shock. I thought that I had a flat at first, too, but my TPMS wasn't going off, so I looked in the rear-view camera and saw the Jeep "possessed." Stopping in the HOV lane and then getting over multiple lanes to the shoulder is not an experience that I'd like to repeat, but it sounds like I'm not the only one who has had to come to a complete stop to get the wobble to stop. Someone recommended that we report the issue to the NHTSA, which we did, and you might want to do that for the Grand Cherokee, too. I don't know what this will do on a person-by-person basis, but in aggregate it might move the needle.
  3. My wife and I just had our first wobble after nearly 3 years on the road (2015 Jeep Cherokee Trailhawk with Blue Ox Avail tow bar and Class A diesel pusher), and the aftermath has been a nightmare. Stories from others on this site have been very helpful, so I wanted to share our experience. A month ago, we experienced the wobble going 60 mph on the highway in the HOV (far left) lane. I felt the jerking first and then saw the Jeep wobbling in the rear-view camera. The wobble only stopped when I came to a complete stop in traffic, and then I pulled over to the shoulder to see what happened. The wobble was so severe that it bent one of the Jeep's tow anchors, tore off part of the corner trim, and cracked the sub frame (~$3500 in damage). It wasn't until I did a web search about the wobble and came to this site that I discovered this is a known Jeep issue related to lack of power to the electronic power steering system. At this point, we've spent the past four weeks trying to work with the local dealer and Fiat Chrysler corporate, and they just told us that they will not cover any of the damage. Jeep's investigator looked at the vehicle and determined that the damage was caused by the "aftermarket tow bar between the Jeep and the RV," which passes the buck to Blue Ox (even though damage from the tow bar wouldn't have occurred without the wobble). I've shared the service bulletin (08-029-16 REV. A), the S13 recall notice, the Fiat Chrysler statement to Family Motor Coaching magazine, and youtube videos of the wobble with various people at Jeep/Fiat Chrysler, but they still won't take responsibility or cover any of the damage. Additionally, we've gotten the same message about the flat tow wiring kit that's been shared here: The product is being updated and is not yet available. We've heard from the dealer that it could be available on "March 1st, at the earliest," but I'm not holding my breath. After the Jeep is repaired (we've opted to involve our insurance), my wife and I will be caravanning until we get that flat tow wiring kit or sell the Jeep. We love the Cherokee, and, had Jeep done right by us, they would have had a lifelong customer, but right now we're considering selling it and never buying from the company again.
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