denniskiley

I apologize for the problem with Daveht's order. It has been mailed today by USPS Priority mail. Serving the FMCA members is our top priority and we work to improve our service every day. A major upgrade to our website is in the works and we plan to roll it out by the end of this year. Thank you to all the members who have been our customers going back to 1994. Denny Kiley denny@kileymold.com

Please call me at 513-875-3223. We could be busy in the shop, so please leave a message if you get the machine. I will be checking it and call you back. Thanks Denny Kiley

roxysdad: I can't find a Paypal order with your email or name. Please call me directly, 513-543-5680. Denny Kiley

Joni. Your order shipped Wednesday first class mail. We got behind on our shipping. Sorry for the email problem, but these are forwarded to my email so I can follow up. Thanks. Denny Kiley

Hello to all FMCA members. I am Denny Kiley, one of the owners of Kiley Mold Company. First, I apologize to any of you who is having or has had a problem with your order. We want to resolve these issues to your satisfaction as quickly as possible. If you are having trouble with our email or shop phone(513-875-3223) then use my email, denny@kileymold.com, or call my personal cell phone, 513-543-5680. We are in the Eastern time zone. If I can't answer, leave a voicemail and I will return your call. Our parents joined FMCA in 1973 and we have been doing business with FMCA and the members for over 19 years. Our first objective is to serve the members. I think we have done fairly well, but if we mess up we will admit it and do whatever it takes to correct the problem. Thank you all for your business and contact me to help you. Denny