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larrypennington

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Everything posted by larrypennington

  1. Hi Bill, Steve Froese (sfroese) is the forum moderator/admin. - Larry
  2. With many states offering glimmers of hope and a cautiously optimistic outlook that leisure travel will soon resume, FMCA wants to make sure you're prepared when the time comes. These are tough times and we want to do our small part to help. That is why we are offering peace of mind at an even more affordable price. Save a little money now, save even more with your FMCA membership! For 1 week only - April 23, 2020, through April 30, 2020 - we are offering the opportunity to JOIN FMCA ($60) or RENEW your FMCA membership ($50) at the previous dues rates - a $25 savings! Current FMCA members click here to RENEW your membership at the throwback rate of $50 - https://www.fmca.com/special-renew Non-FMCA members click here to JOIN at the throwback rate of $60 - https://www.fmca.com/special-join IMPORTANT NOTE: YOU MUST FOLLOW THE LINK(S) IN THIS POST. VISITING FMCA'S STANDARD RENEWAL AND JOIN PAGES WILL NOT ALLOW YOU TO TAKE ADVANTAGE OF THIS SPECIAL OFFER. RENEWING MEMBERS, YOU WILL ALSO NEED YOUR FMCA ONLINE ACCOUNT CREDENTIALS TO ACCESS THE SPECIAL RENEWAL PAGE.
  3. Hi All, After putting in a ticket with the software provider, when they responded they suggested some changes on our end that I just completed. We will see if this corrects the EX-1 issue we have been experiencing. If you or anyone else you know run into the EX-1 issue please email itdept@fmca.com and let us know. Any emails going to itdept@fmca.com is sent to the mailboxes of everyone in I.T., that way we are sure that someone will see it and contact you back. Thanks, Larry
  4. I am going to put in a ticket with the software provider. I too got the error this morning, then i refreshed the page and all loaded as expected. Because we purchase the license for this software we are unable to modify it. Will keep you all updated as I find things out.
  5. Hi All, The forums software is something that we purchase from another company, and it appears that the issue began when we did the last recommended update by the software provider. In hopes of resolving the issue we have added a patch to the member login module on fmca.com that we think may fix the problem. So if you could please logout, then trying logging in again. If after logging out and logging back in, you again experience this issue please send a email to itdept@fmca.com. Larry Pennington
  6. We are currently looking into the issue.
  7. Hi All, The FMCA forums are now back up and functioning properly. The reason that the site was down came down to problems with the SSL on the site not auto-renewing due to some DNS changes we had in place. SSL stands for "Secure Socket Layer". It is the little green lock up by the url. What is does is encrypts communication between the members browser and the website. Google and Bing are requiring that all sites that want to show up in search results have a SSL, so that is why we have to have one on the forums site. We have made note of the problem and do not foresee the issue arising again in the future.
  8. Hi Members, Yesterday towards the end of day we were noticing some possible issues, so to stabilize our environment in the off ours we turned on a bit of extra security until things leveled out. The extended measures have now been turned off and everything should be functioning as normal. Thanks, Larry Pennington FMCA Senior Engineer
  9. Morning Ray, I have not reached out to them as I was expecting a phone call from you first. As stated previously, I am more than happy to reach out on your behalf. I have the cell number of the Vice President of National Sales and am in contact with him regularly. I will ask him to personally give you a call if you would like. But I need your contact info first. I can assure you they are aware and understand the perception it presents when a member and/or potential member calls and has to leave a voicemail. They have assured me they are working to address this. Furthermore, I understand you desire to call, particularly if you have questions, but please also note you can sign up online at https://www.fmca.com/benefits/fmca-roadassist.html (must be logged in to fmca.com) or you can call our Membership Department at 800-543-3622 and we are more than happy to assist. Sincerely, Dan
  10. Hi Ray, My name is Dan Ball and I'm the Director of Membership & Marketing here at FMCA. My apologies for the trouble you've had trying to sign up. I would personally like to reach out to SafeRide on your behalf. When you get a chance can you please give me a call at 513-388-5319 so I can gather your contact info to pass to SafeRide? Sincerely, Dan
  11. Read Member F470953 GAIL RUSSELL's Review of the Tech Connect+ Sprint MIFI Plan Below: Signed up for FMCA Tech Connect+ and taking advantage of the Sprint Unlimited Hotspot Plan I would say I started with Hotspot Authorization at 11:30AM, it is now 8PM and my Hotspot Battery is at 32%. I am very pleased with both the Franklin R-910 Hotspot and the Sprint unlimited data plan. Everything is working flawlessly. I am in a rural area, 30 miles from the nearest city (Buffalo, NY) and I have had enough signal strength to do everything I wanted to do on my computers & tablets and ereaders, fast & flawlessly. I found the Hotspot intuitive to use and easy to operate. I even liked the way it felt with its rubber armour coating! After 8-1/2 hours of continuous running, the Hotspot feels cool to the touch all over. If I had to tell one Hotspot fault, it would be the display screen font type is very small, making it hard to read. Tomorrow I will play around with more of my WiFi capable devices and let you know what I think. The unlimited data plan is just great to have! No more running to public hotspots for me like when my old data plan was getting near its limit. I am in Computer Nerd Heaven! Gail Russell F470953
  12. Read Member F470953 GAIL RUSSELL's Review of the Tech Connect+ Sprint MIFI Plan Below: Signed up for FMCA Tech Connect+ and taking advantage of the Sprint Unlimited Hotspot Plan I would say I started with Hotspot Authorization at 11:30AM, it is now 8PM and my Hotspot Battery is at 32% after accomplishing all of the above. I am very pleased with both the Franklin R-910 Hotspot and the Sprint unlimited data plan. Everything is working flawlessly. I am in a rural area, 30 miles from the nearest city (Buffalo, NY) and I have had enough signal strength to do everything I wanted to do on my computers & tablets and ereaders, fast & flawlessly. I found the Hotspot intuitive to use and easy to operate. I even liked the way it felt with its rubber armour coating! After 8-1/2 hours of continuous running, the Hotspot feels cool to the touch all over. If I had to tell one Hotspot fault, it would be the display screen font type is very small, making it hard to read. Tomorrow I will play around with more of my WiFi capable devices and let you know what I think. The unlimited data plan is just great to have! No more running to public hotspots for me like when my old data plan was getting near its limit. I am in Computer Nerd Heaven! Gail Russell F470953
  13. FMCA Tech Connect+ is a benefit package that brings technology offers to FMCA members. Offers include tech product discounts and mobile data plans. What do you get? For just $49.99 monthly, you’ll have access to a Sprint mobile hotspot data plan, plus discounts on WiFi extenders and products. With Sprint, you’ll get full, un-throttled and uncapped 3G and 4G LTE speed. To take advantage of this benefit, your FMCA membership dues must be active for at least one year. And stay tuned – we plan to offer more discounts to this benefit package! Why not take part in a benefit package that keeps you connected at a lower cost? CLICK HERE to learn more.
  14. The second time is the charm! We've been working hard so you can easily stay connected on the road. Connect on the Go with FMCA and Verizon. Sign up at https://www.fmca.com/verizon
  15. Hello Members, We had to take the forums offline today for about 15 minutes from 12:05 to 12:20pm est for a software upgrade required by the software creator. We apologize for any inconvenience. Thanks, Your IT Department
  16. The new thread is located at: http://community.fmca.com/topic/11000-verizon-news-update-disappointing-news-about-our-newest-benefit/
  17. If you joined FMCA just for the Verizon Unlimited Plan, Please Read This! Dear Members, Welcome to the FMCA family! Last week we launched what we believed was going to be an awesome new benefit exclusively for FMCA members. After all, our members are on-the-go motorhome owners and want to stay in touch while they travel! We’ve even heard that some people signed up for membership just to gain access to the Verizon unlimited on-the-go internet service. But then, despite months of negotiations and approvals, Verizon unexpectedly pulled the plug. If the Verizon benefit was your only reason for joining and you want to cancel your membership, just e-mail membership@fmca.com and we’ll take care of it. But before you go ... ... Consider staying on as a member. Our president always ends his letters with “It’s all about having fun” and that’s the truth! FMCA members enjoy lots of great benefits designed especially for motorhome owners, but it’s more than that – it’s about being part of the best community of RVers you’ll ever find. And speaking of benefits – FMCA membership includes a best-in-class travel assistance service, money saving deals on tires, great member-only content, and many more deals, discounts and services for motorhome owners. Thanks for your consideration. Remember – It’s all about having fun!
  18. If you joined FMCA just for the Verizon Unlimited Plan, Please Read This! Dear Members, Welcome to the FMCA family! Last week we launched what we believed was going to be an awesome new benefit exclusively for FMCA members. After all, our members are on-the-go motorhome owners and want to stay in touch while they travel! We’ve even heard that some people signed up for membership just to gain access to the Verizon unlimited on-the-go internet service. But then, despite months of negotiations and approvals, Verizon unexpectedly pulled the plug. If the Verizon benefit was your only reason for joining and you want to cancel your membership, just e-mail membership@fmca.com and we’ll take care of it. But before you go ... ... Consider staying on as a member. Our president always ends his letters with “It’s all about having fun” and that’s the truth! FMCA members enjoy lots of great benefits designed especially for motorhome owners, but it’s more than that – it’s about being part of the best community of RVers you’ll ever find. And speaking of benefits – FMCA membership includes a best-in-class travel assistance service, money saving deals on tires, great member-only content, and many more deals, discounts and services for motorhome owners. Thanks for your consideration. Remember – It’s all about having fun!
  19. Hello Members, We thought today was going to be a day of celebration. As you’ll read in the July of Family Motor Coaching magazine, our expectation was that we would be opening the doors to the latest and greatest member benefit – unlimited, on-the-go internet access at a great price for all FMCA members. Unfortunately, despite months of negotiations, approvals and green lights, the provider (Verizon) pulled the plug at the last second. Magazines had been printed, pre-announcements tested, and the staff was standing by for the flood of enrollments. For more background on how this situation unfolded, see the post here. We are very sad. And disappointed. We were so excited to bring you this program because we know how important staying in touch – with reliable access – is while you’re on the road. Please don’t give up on us. After the unexpected cancellation by Verizon, we’re dusting ourselves off and getting back in the ring. We promise to keep working to bring you benefits of value and quality – the kind of service you expect from your RV family. Thanks for understanding. And keep having fun – because that’s what FMCA is all about! Charlie Adcock
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