KenPaulT

I am a newbie with a problem with my awning. I had a new one installed a little over a year ago and used it one time. Tried to open it today and the lock/latch that releases it is frozen in the down position and will not release the awning to open. Anyone know any tricks that may help? Or possibly another source for advice ? Being on a limited fixed income, I prefer not to have to call a repair mechanic unless I have to. Thanks in advance for any assistance.