Jump to content
Sign in to follow this  

Stay away from Road Riders Rescue

Recommended Posts

In the past I have lauded Road Rides Rescue, which I began using through the Goldwing Road Riders Association and retained for a higher but still moderate premium after I left that organization.  I lauded it even though they left my wife and me beside the highway for eight hours, ending at midnight, while they engaged in a dispute with a towing service about sending one or two recover vehicles because I was in an SUV pulling a trailer with a motorcycle on it and the rescue company they were trying to send didn't have a wrecker with a tow ball, and then gave up the effort without informing us.  

Yesterday I waited for over an hour and a half for a call-back, marooned in my RV on an I-10 overpass before I called them and was told "there are six steps to the process and it got stopped at step four.."  Nothing had been done to assist me.  I told the person on the phone how they could relate to my posterior and got myself out of the breakdown situaiton at considerable risk to the engine.  

And -- call me whatever name you want -- it irritates me to have to try to communicate with a person for whom English is a poorly-understood second language. 

I'm cancelling my freshly renewed membership as soon as their busienss offices open today.  Stay away from Road Riders Rescue.  

Edited by urbanhermit

Share this post

Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now
Sign in to follow this  

  • Create New...