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sstgermain

Tech Connect

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It just amazes me that you can't get a hold of anyone in the tech connect department. Can't file a ticket online for troubleshooting or anything. I have a battery that bulged in my unit and need a replacement.

 

They certainly take your money every month though

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Bulging batteries are usually caused by users leaving the unit on charge 24/7 which is warned not to do. I had that happen. Removed battery to get part number and ordered one online. Replaced battery with new one, charged to 100%, removed high amp charger and switched to low amp charger that came with an old cell phone.  I was able then to leave on charge 24/7 without any further problem. 
 

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