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I have read so many reviews about roadside assistance it seems to be a waste of money.
If you get a flat you still have to buy a tire so if someone comes out you get what from roadside assistance?
If your motorhome engine or transmission has a problem is where it seems to be touchy about what they will do.
Most of us big motorhomes will have to be towed with large tow trucks cause large flatbeds aren't that many around the USA.
So the policy says they tow you to the nearest service provider.
I have read many providers they tow you to can't do any repairs then you are stuck there in someone's parking lot who can't help you.
When you call back, they tell you that you cannot be towed to any other place else because they did their part as per the policy.
So now you have to find on your own dollar aa tow truck to take you to a qualified and able to help mechanic and not a gas station mechanic.
Ford Dealer, Freightline chassis service center or someone who can do the work.
So now you spend $500 more to get towed and the policy will not reimburse you.
So why not save your money and fly on your own and pay on your own?

It just seems they are all a big scam to not give you what you pair for.
I know some here will say read your policies fine print...
I'm willing to pay for a tow to a dealership who can do the work with no limits on miles, but that policy doesn't exist in FMCA, GS or any other company that sells insurance policies.

So, lets here from all who think these policies are worth your hard-earned money.
I don't want to hear from the ones who had 1 instance but want to hear from all who have the horror stories to tell and agree what I say above.










 

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So you only want to hear from those who agree with you? Then why ask the question in the first place? Maybe it's just me, but I don't get it.

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2 hours ago, ianbullock said:

So you only want to hear from those who agree with you? Then why ask the question in the first place? Maybe it's just me, but I don't get it.

That's exactly how I took that last statement too.  I don't get it either.

Don

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It depends on who you talk to. Me personally, if I have a breakdown, I want somebody coming out to me within 45 minutes to an hour not seven hours later so I prefer not to have roadside assistance and rip out cash on my credit card. Everybody is not in that boat, some people can only afford to pay roadside assistance and then have to wait for them to come out, but that doesn’t necessarily make them wrong. It’s just personal opinion and preference. Is it a waste of money, no, are there other options absolutely!

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Ask questions  

How long for tow 

Contact info for tow company

Contact info for repair shop you are being sent    then call them to confirm they can handle your repair  and timeline 

Make written notes for all conversations with date and time 

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No-one is going to twist your arm to purchase an emergency roadside assistance contract. It's solely your decision. I don't understand your misery loves company outlook.

Buying an emergency roadside assistance contract is like buying a personal health insurance policy in that who you buy from and plan contents vary widely, and how much risk you are willing to assume.

For instance, I've used my Good Sam ERS policy 2 times during this pandemic.  For the two years the premium total was #360, the total expenses GS paid out was just under $3,000 for both wrecker services required. The first tow required two wreckers, a small one to tow our MH out of the CG, then a tandem axle wrecker to tow it 60 miles to Cummins Great Plains. Yes it was a long wait, the only wrecker service that was large enough to do the job was another 40 miles in the opposite direction of Cummins Great Plains. 

Edited by rayin

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You don't need ERS....until you need ERS.  If you shop around you can get it for about $80 year.  If you ever have to have your bus towed....whatever the ERS costs, will be paid back in spades.  GS currently has a sale, I just renewed for about $254, including tax, for three years.

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I agree with five;  it's like dental insurance, you don't need it until you do.

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