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BSNelson4

Masterflush Macerator Toilet

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Recently we have had to replace multiple fuses for the toilet to flush.

Now today it won't drain.

We can hear the motor running and when hitting the flush button it seems that everything is working except for it won't drain. Any ideas?

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Pull the pump motor off and see if anything is inside it. Something inside causing it not to turn could be your cause of your fuse going. Sometimes I have seen it where items get in there causing the pump to break free of the shaft on the motor. When that happens, you hear it running but the pump itself isn't turning. Also check the one-way valve. You may be able to disconnect the one-way valve and look into the pipe to see if the pump is turning. If you can't see it, you will have to pull the toilet.

Good luck,

Jon

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