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erniemotz

Trailer Inns of Yakima, Washington

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Stayed one night on our way south. We encountered 50 amp electrical problems at our campsite which resulted in damage to our microwave/convection oven. Turns out this particular campsite had had problems the previous day and supposedly was fixed. It obviously was not fixed correctly. We were moved to a new site for the night and the electrical at that site was working properly.

We filed a complaint with the campground and were told to call the next day to speak to Don from the corporate office. We have called numerous times and left messages but no one has returned our calls. Not only did we have to pay for the night but we now have to replace our microwave/convection oven. It is apparent to us that customer service and customer satisfaction does not exit at this campground. We would not recommend staying there.

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