Whoachubby Report post Posted March 6, 2012 Entry steps have been working like a champ ever since I purchased motorhome. No reason to suspect any issues. I needed to go uptown for fuel and did not notice that steps did not retract. 1. does not retract when door closed 2. Nothing happens when ignition is on 3. I know it must be getting power as bottom light works when fuse is in and does not work when fuse is out. 4. Tried to pull harness apart but it is either sealed really well or it is not meant to come apart. 5. Would the motor just up and die with no warning? 1999 Fleetwood Discovery. Share this post Link to post Share on other sites
jg053047 Report post Posted March 6, 2012 As it turns out I had a similar situation with the step on our previous coach. I assume your have a kwikee step. My problem turned out to be in the control unit not the motor assemble. I removed the motor and powered it manually to diagnose which part was not working and yes the entry lamp was working. It gets it's power separate from the lamp part of the harness. If you do indeed end up with a new control unit you will have to splice into your old harness and I suggest you solder all the connections as opposed to butt connectors. Good luck with your project. Share this post Link to post Share on other sites
Whoachubby Report post Posted March 6, 2012 Thanks for the response. Did the control unit just stop without any warning? Were you able to open the wiring harness connector? Any idea on cost? Share this post Link to post Share on other sites
dickandlois Report post Posted March 6, 2012 Whoachubby, This link my help find the problem. http://support.power...low%20Chart.pdf Also in Systems and Appliances as, Coach Step Malfunctions--2005 Dutch Star R.M. Share this post Link to post Share on other sites
ClayL Report post Posted March 6, 2012 You can download a trouble shooting guide HERE that might be helpful. When Kwikee had their own web site - before they were bought by Actuant and folded in with Power Gear - the guide (2005StepTrainOL.pdf) used to be availble on the site. Power Gear has some of the Kwikke documents on their site but not this one. Share this post Link to post Share on other sites
bizsmith@yahoo.com Report post Posted March 7, 2012 I gave up on the control unit and installed a toggle switch to operate the steps manually. Maybe not as convenient but in some ways better. Now the "step controller" is my wife. Much easier to pinpoint a malfunction ;-) Share this post Link to post Share on other sites
dickandlois Report post Posted March 7, 2012 OK ! now all you need to do is always remember to retract it ! Forgot to once and made a mess of the steps and some trim around them, YEP, Been there Done that. R.M. Share this post Link to post Share on other sites
Whoachubby Report post Posted March 8, 2012 Thanks for the info. I think it is the motor. Share this post Link to post Share on other sites
dickandlois Report post Posted March 8, 2012 Before you order one unplug the motor from the circuit. if you have a battery charger,with some small alligator clips connected to the motor connector. Apply power,reversing the positive and negative to see if the motor runs in and out. Note ! keep clear of the steps,as they can pin you down between them and the ground. If things work even slowly lub all the pivot points and try again. R.M. Share this post Link to post Share on other sites
bizsmith@yahoo.com Report post Posted March 8, 2012 If the auto controller malfunctions, you are just as likely to drive off with the steps out (I speak from experience). Manual works OK for us. Step out light on dash still works. We have a "preflight" checklist and my step controller wife is very vigilant and conscientious. It has worked for us for 2 years. Share this post Link to post Share on other sites
Whoachubby Report post Posted March 10, 2012 I unplugged motor and hit it with juice frame the charger. All it did was spark. Share this post Link to post Share on other sites
ballarde Report post Posted March 11, 2012 I took my 2005 Fleetwood Expedition 38N to shop to have oil change & mech ask did I know that my steps were extended. To make a long story short, he took the drive unit apart, did some thing to it but it still did not work. I asked him to oil /grease it, still did not work so he hit it with a deadblow hammer, it went right in & has worked well since. I did remove all excess grease & oil later to prevent it collecting dirt Share this post Link to post Share on other sites
bizsmith@yahoo.com Report post Posted March 11, 2012 The old time tested "hit it with a hammer" sometimes works for a lot of things. Share this post Link to post Share on other sites
Whoachubby Report post Posted March 11, 2012 Two responses said to hit it with a hammer so I figured a vast majority of RVers couldn't be wrong . I bopped it with a ball peen hammer and what do you know it works great. Thanks for all the suggestions. Share this post Link to post Share on other sites
Whoachubby Report post Posted March 13, 2012 Ok all systems are go. Steps work fine however now I notice a loud click when the steps come out and a loud click when they retract. Anybody else experiencing this phenomenon? Share this post Link to post Share on other sites
dickandlois Report post Posted March 14, 2012 Sounds like all it needs now is a little 3 and 1 oil on all the pivot points. That may take out the click and it can not hurt. R.M. Share this post Link to post Share on other sites
ClayL Report post Posted March 14, 2012 Mine started clicking and I discovered a broken bolt that was allowing some movement. It couldn't be seen because it came in from the top of the bracket but the steps could be moved some. Share this post Link to post Share on other sites
Whoachubby Report post Posted March 15, 2012 Interesting I will check that out. I know the clicking should not be happening. Share this post Link to post Share on other sites