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bob@goharris.com

Service Fix For Towing 2009 Escape

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The lowered fluid level will not fix the problem. We made it a little further in our 2009 Escape this time, but in the end, the result was the same - transmission number 3 did not make it back from Oregon. It is totally fried and back at the Mesa dealership that we bought it at, waiting for the Ford engineer to come look at it. Which will mean absolutely nothing. At least we had it documented in Oregon that the fluid level was correct for towing prior to starting home. (We did the same thing before we went up to Oregon). The transmission overheated on the way up to Oregon, but did not completely fry the transmission, so the Eugene dealer told us that everything was fine. We had to have some solenoids replaced after the engine light came on, but they insisted that this was unrelated. We are attempting to get Ford to buy back the car, but don't expect much luck, since we bought a certified pre-owned rather than a new car and we have had it for a little over a year now.

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Update - they have replaced the transmission for the 3rd time. We have been assured (in writing) that my transmissions with a build date after February 8, 2010 have a modified baffle assemble that should solve the problem. However, we are still required to lower the fluid level and do all the other things (stop every 6 hours or 300 miles - although in our experience, we stop way more frequently than that). Only time will tell. We are still trying to get Ford to buy it back, as we have no confidence in it and are tired of the stress this puts on our trips. If they could really assure us that the problem was fixed, we would be happy, but I can only keep monitoring to see if others are having problems or not.

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All those Ford Escape folks coming to this forum, please also go over to the one on "Towing 2009 Ford Escape". There is even more information about this vehicle that you need to know. Also, the heading on both should now say FORD ESCAPE 2009 and 2010 as our friends just fried the transmission on their 2010 after only towing it 35 miles!!!!!!!!

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