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mmulvenna

Automotion Shade Issues

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Last October we ordered Automotion shades for entire coach. We elected to upgrade to the higher quality fabric. The shades arrived and we were very pleased with both the manufacture and the look of them.

However after having the front windshield shade installed for a period of three or four days it started to wrinkle. Automotion decided that they would make another shade for us and indeed they did and sent it out after a period of about two weeks. I installed the new shade and once again after period of three or four days it also sagged in the middle and wrinkled terribly. Automotion told us that the wrinkling was due to the roller not being heavy enough to support the shade. They said that they would replace it but we had to change material and they would only replace the front windshield shade.

We informed them that we did not want two different materials in our coach as we spent well over $3,500 to go to the upgraded material. They then decided to replace all of the nightshades in our coach with a new material. Once again we picked out an upgraded material and was assured that it would not sag or wrinkle.

After about a three-week period the new shades arrived. I decided to install only the front windshield shade before going through the effort to replace all the other shades. Once again after about 3 or 4 days the front windshield shade sagged and wrinkled terribly.

Needless to say we were not a very happy customer. After contacting them they decided to give us our money back on the front windshield shade. So we are now faced with a dilemma as to what to do to replace the front windshield shade.

We accepted their offer but we now need to research what to do to replace the shade and somehow match existing material in the rest of the coach.

If you are considering Automotion Shades be sure to check with your dealer to ensure that the material pickup will not wrinkle.

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