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cmschrenkel

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Posts posted by cmschrenkel

  2. Posted · Report reply

    Our Pilot experience at the truck lanes traveling from Tennessee to Pennsylvania. First stop the registered new card did activate the pump. Wonderful! The pump shut off at $250.00. Went inside to pay it and received the discount. We needed more fuel so the clerk ran the card (s)? again. The discount did not appear on the second fueling. The next stop the clerk worked hard to get our RV card recognized so we did get the discount. Today our stop at a Pilot turned out that it is privately owned and they do not accept the RV card.

    I sent an e-mail to Pilot regarding our fuel purchases and did get a reply. They said that the pump shutting of $250 was an error and would be corrected. As far as no discount on our second fueling to finish the job they said that there normally is no discount but that we could contact their credit department and they would issue us a credit. Frankly I was surprised to get an answer from them. I read the more recent posts and hopefully things will be corrected!

    They appear to be trying.

  3. Posted · Report reply

    Our Pilot experience at the truck lanes traveling from Tennessee to Pennsylvania. First stop the registered new card did activate the pump. Wonderful! The pump shut off at $250.00. Went inside to pay it and received the discount. We needed more fuel so the clerk ran the card (s)? again. The discount did not appear on the second fueling. The next stop the clerk worked hard to get our RV card recognized so we did get the discount. Today our stop at a Pilot turned out that it is privately owned and they do not accept the RV card.

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