I come to this forum to find out how many others have had problems with the green connectors LSL supplied with their Toad Charge product.
I followed this product and all the hype advertisement thinking that this would answer my problem towing our new 2011 Ford Edge with the complete electronics package. The Toad Charge worked getting from Michigan to FMCA in Wisconsin and back home, our coach sat until October when we headed out for the winter to southern Texas; then our first stop at Effinghan a dead battery showed it's ugly face.
As it turned out, those green connectors LSL supplied didn't hold their connection, breaking the charge circuit from the coach to the Edge. Upon closer inspection the connectors were too loose to hold their position so I tried taping them together. Sad to say, those green connectors are not water resistant nor are they an automotive type of connector. To further make things worse the connectors on the controller which is mounted under the hood did the same, by breaking connection and the circuit to the Edge battery. 3 times in the first week heading south those green connectors failed and caused a complete drain of the Edge Battery.
I've contacted LSL a number of times and asked for their assistance; it seem that this problem was found and a revision has been made, because the new units I see being advertised have automotive grade connectors that secure the connections. LSL also changed the controller and are now molding the wires out of the controller and not using those green connectors to the terminals.
Being a retired executive from the RV Industry, I would respectfully expect a company that produced a defective product as such, would honorably stand behind the it and resolve the issue. That's not been the case so far.
Disappointed,
Rich
F298032
