My wife and I were shopping for an RV. We visited Dream RV. An older salesman there with gray hair rushed to our side. My wife told him exactly which RV she wanted to view. He totally ignored her and drug us to every other WRONG RV on the lot. We purchased elsewhere. I recently needed warranty work done on the unit I purchased in Tampa at another dealer. I explained several issues: 1. Dash AC had a problem. They returned it without any Freon, yet told me everything was fine. All they did was rewire it. There was no reason to allow the freon to escape. 2. I told them one of the jacks lifts after being down for a period of a day or so. They returned it saying they "could not duplicate". They had the RV for six weeks and whenever I visited to check on progress the jacks were always up. No wonder they couldn't duplicate. 3. I told them a fuse blows on a mirror switch/heater combination and they said they could not get it to blow. The fuse was blown when I picked it up. 4. They have an employee who likes to glare in a threatening manner at customers when they ask questions about his work. He was the guy who worked on my AC. 5. They turned the dash radio on and did not fully turn it off which caused the battery to deplete. I charged the battery and it went dead again. The radio provides no indication it is on as it takes two pushes of the off button to turn it off. The first push simply stops the radio from producing sound. It requires a second push of the off button to fully turn it off. The result was I had to buy a new battery as I thought the old battery was defective. The battery wasn't defective Dream RV was defective. 6. I decided to write a letter to the owner. I phoned to get his name and confirm his mailing address. The employee I spoke to refused to give me the owners name. I obtained it by going into Florida Corporation Records. I will never visit them again. I will never recommend them to anyone. It took them six weeks to do the work on my RV. Every time I visited it was sitting there waiting for them to finish something.
