HWH Jacks Won't Lift Coach

[HWH Jacks Won't Lift Coach]

Will Tory

I thought about that.

What parts did your mobile man replace?

[HWH Jacks Won't Lift Coach]

It is a Rexhall, Rexair model.

Judging from the small number of responses here, I assume this is an uncommon problem.

My problem now has become HWH. I have been waiting 5 weeks for a callback from tech service !

I decided to throw some parts at it - now I have been waiting 4 days for a call back from the HWH parts dept !

It appears that HWH has no interest in dealing with me. Customer service keeps telling me they are too busy to return my call!!

Does anyone have a way to get into HWH tech service or the parts dept without going thru Stephanie at the customer service desk ?

[HWH Jacks Won't Lift Coach]

As I stated, they are HWH model 310 - manual.

The jacks will go down to the ground. As I try to lift one end of coach the motor will continue to run but coach won't rise any more.

The pitch of the motor seems to vary throughout the deployment.

Don

[HWH Jacks Won't Lift Coach]

I have a 98 Class A with Hwh 310 hydraulic jack system.

The jacks will go up and down to the ground OK, but wont lift the coach.

It seems to me to be a relief valve bypassing or weak pump(rare).

Anyone have any experience with this issue and how to fix ?

I have called HWH but they tell me it will be weeks before a tech can return my call - it has been 4 weeks now and still no call!

They won't even return call to a repair facility I took it to. This company has the worst customer service I have ever experienced.

I wonder if they are going out of business.

I would appreciate any help you can provide on either of these subjects.

Don