I had been dealing with Dream RV on buying a new 5th wheel for about 6 months. I was a skeptic and probably prolonged buying because I was worried about the dealerships reviews.To be honest the only problems I read was about this Jim manager that they got rid of a year ago. Its been 3 months now since we bought and I have been in twice for service with no appointment and they stopped everything to help me out. I think that maybe they have cleaned out the problem and are moving forward in a positive manner.
I asked our salesman Toby who was great and been in the business for years if the owner knew what was on the internet about his dealership. He just simply replied that the owner and himself were embarrassed about it and they have been trying to rebuild what the old manager had damaged. He asked me to write a review for the store so I am. If your in the market go see Dream RV and give them a chance. Make sure you ask for Toby he will definitely go out of his way to help you plus he said he would pay me a $100 for a referral.
The happiest Hearland owners ever 2012 model 3690SL.
Joe
