This past Saturday of Mother's Day weekend my 5 year old Grandson and I were locked inside our 2008 Damon 378 platinum edition motorhome due to a malfunction in theTrimark door lock. He immediately panicked and my neighbor came to his rescue with a ladder. After more than 3 hours the door locking assembly was disassembled, pried and cut by a grinder before finally opening. We are seasonal campers in southern New Jersey. If it weren't for our wonderful neighbors and friends the door might still be locked. I have a fear of heights and ladders so it took me 2 hours before I finally braved the sliding window and ladder to free myself. After reading all these posts I find it unbelievable that Trimark doesn't want to accept responsibility for their locks. I'm thankful that my 90 lb. German Shepherd was not inside when this happened. I raise puppies for The Seeing Eye and had to hand my 50 lb. puppy out the window and down a ladder. My door, trim and screen door are all damaged.