Unreasonable Cancellation Policy at Dakota Ridge RV Park outside Denver. We booked in April 2016 for an August 2016 5 night stay. We had to cancel due to illness (canceled in June). When I canceled the reservation I was informed they would not refund my payment of $158.57 (which they referred to as a deposit). Yes, $158.57 - not the typical cancellation fee or one night's stay but the entire amount (1/2 of the total cost of my stay). I was told by staff that when I booked I was informed, if I canceled, they would keep the full amount - I Was Not. If I had been told of that outrageous policy, I would not have booked. Don't know why anyone would! I was also told I could apply the amount for a stay until the end of this year - really, I live in Arkansas. We have never experienced this kind of greed at any RV park. I emailed the owner and received no response (also owns Spruce Lake RV Park and Elk Meadow RV Park).
Colorado Campground - Beware of Cancellation Policy
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Unreasonable Cancellation Policy at Dakota Ridge RV Park outside Denver. We booked in April 2016 for an August 2016 5 night stay. We had to cancel due to illness (canceled in June). When I canceled the reservation I was informed they would not refund my payment of $158.57 (which they referred to as a deposit). Yes, $158.57 - not the typical cancellation fee or one night's stay but the entire amount (1/2 of the total cost of my stay). I was told by staff that when I booked I was informed, if I canceled, they would keep the full amount - I Was Not. If I had been told of that outrageous policy, I would not have booked. Don't know why anyone would! I was also told I could apply the amount for a stay until the end of this year - really, I live in Arkansas. We have never experienced this kind of greed at any RV park. I emailed the owner and received no response (also owns Spruce Lake RV Park and Elk Meadow RV Park).