For what it's worth, I was able to sign up for the Verizon Unlimited Broadband (25 gig) FMCA plan this week (existing long-time Verizon Customer), with the following issues:
I never received an email saying that the registration of my line was approved, however when I logged back into the Verizon Webpage the following day, the jetpack was listed as $0.01 with an "employee discount." It showed the same in my cart, with a $99.98 employee discount applied. When I went to check out though, the total was back up to $99.99 plus sales tax. I called Verizon and they told me that the promotion was a "rebate" that would be applied to a future statement.
I received the jetpack today, activated it, then called to update to the appropriate rate plan as described in the instructions. That went smoothly.
I then spent an hour on the phone with them to get the $99.98 credit applied for the price of the Jetpack, since the paperwork included with it made no mention of a rebate.
So yes, it was a hassle, but it's do-able. I just stayed pleasant and firm when the agent offered to "meet me in the middle" with a $50 credit and explained that I wasn't asking for a favor, I was asking them to honor the price that was still displayed on the website when I was logged in.
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For what it's worth, I was able to sign up for the Verizon Unlimited Broadband (25 gig) FMCA plan this week (existing long-time Verizon Customer), with the following issues:
I never received an email saying that the registration of my line was approved, however when I logged back into the Verizon Webpage the following day, the jetpack was listed as $0.01 with an "employee discount." It showed the same in my cart, with a $99.98 employee discount applied. When I went to check out though, the total was back up to $99.99 plus sales tax. I called Verizon and they told me that the promotion was a "rebate" that would be applied to a future statement.
I received the jetpack today, activated it, then called to update to the appropriate rate plan as described in the instructions. That went smoothly.
I then spent an hour on the phone with them to get the $99.98 credit applied for the price of the Jetpack, since the paperwork included with it made no mention of a rebate.
So yes, it was a hassle, but it's do-able. I just stayed pleasant and firm when the agent offered to "meet me in the middle" with a $50 credit and explained that I wasn't asking for a favor, I was asking them to honor the price that was still displayed on the website when I was logged in.