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Flexsteel Captains Chair Recline

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I have Flexsteel Captains Chairs in 08 Tiffin Allegro Bus. The passenger side will not hold recline position. If you are sitting in it going down the road and lean on the arm rest at all the back comes all the way forward. I assume there is a ratchet pawl or something that has gone bad and wondering if that is something you can get parts for and replace as well has how difficult it might be to get to the part to replace it? It does not appear I can easily see the parts unless I perhaps start to remove the back upholstery.  

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