mbutts Report post Posted January 3 Hello, I reactivated my FMCA account on December 30, 2024. When I try to enroll with Tech Connect+ Max on the Hyperion site, it shows "Member with provided Email, Last Name and Member Number could not be found! Please correct information on the form to continue with checkout." when I try to create an account there. I've tried a couple of times per day since 12/30 and three different browsers, no luck. FMCA was closed for the holidays and appears to be overwhelmed with tech support questions so I can't ask them. Is there a waiting period before I can order? Share this post Link to post Share on other sites
mbutts Report post Posted January 3 I was able to get through to FMCA's tech support. They had to do a manual sync with Hyperion to get my info over. After about two hours, I was able to place my order. Share this post Link to post Share on other sites
