Guest Wayne77590 Report post Posted October 19, 2010 While on my trip I had a problem one day setting up my PT50C. It just would not come on. No lights, etc., so I called Progressive Industries and was told to send it in. I did, and a follow up revealed that there was water damage. Apparently the seal around the pig tail ws not what it was supposed to be, or maybe I just did something. Anyhow, Progressive Industries repaired the unit and sent it back to my in a fast turn around. Great service and support from them. They get an AAA+ in my book. Thanks. Share this post Link to post Share on other sites