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A Well Used Motor Home

tbutler

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Our motor home always has something that needs fixing. This has been the history of the coach since we bought it. This is not a complaint, it is the nature of a well used motor home to need things fixed on a regular basis. Call it upkeep or maintenance, it has to be done. I'm glad that I enjoy doing things myself because the cost of hiring someone else to repair all the minor things that can go wrong would be exceedingly expensive.

We just reached the 120,000 milestone on our last trip. That meant that the transmission fluid and filters needed to be replaced. We were en-route across Kansas when this occurred. I put Louise to work while I was driving, looking for an Allison dealer somewhere in Kansas in the hope that we might get an appointment and be able to stop and get this done that afternoon. I handed her my iPhone so she could do an internet search. So we started with opening the browser, that is the third button from the left on the bottom line. It is labeled Safari. When it opens, tap the space that says search. Type in Allison. She says I thought we had a Cummins engine. Now I give my five minute lecture on the transmission. Later I would follow this up with pictures of transmissions but for now I'm driving so I have to rely on words which we all know take at least 1000 to make a picture.

So it is back to the iPhone, the Allison International web site comes up. Louise can't find any way to navigate from there to finding a dealer. She describes what is on the screen, I suggest trying several things, nothing works. Thank goodness there is a rest area coming up. I park and take over the search. She is correct, if there is a way to get from Allison International to any kind of dealer search I can't find it either. So I start trying other things. I take the basic web site entry, http://www.allison and delete the /index one letter at a time then put something like /dealer and I get a different screen which asks for country and half a dozen other choices before I finally come to a list of Allison dealers in Kansas. Louise says how did you do that. I start to show her and realize I can't duplicate any of it.

I called the dealer in Salina, a friendly voice answers (always a plus). It is 10:00 a.m. and I ask if there is an appointment available later today to change the fluid and filters in the Allison 3000 in my motor home. He starts naming off times starting at 12:00 noon. I'm at least 120 miles away and we will stop for lunch somewhere so I select a 3:00 appointment figuring that will get us out the door by 5:00 closing time and we can camp somewhere nearby. I'm amazed, the usual answer to a request for work today is laughter. So we have an appointment.

It took us a little over two hours to cover the distance to the Salina and another fifteen minutes to find the dealer location which was right by the interstate exit but the Garmin GPS had no clue! We unhooked and backed into a bay at 1:00. We were allowed to stay on board the entire time. They set up a fan, opened the engine compartment, and basically let everything cool until 3:00 when the actual work began. Everything was done by 4:30 and we were on our way by 5:00. The dealer had hours until 7:00 p.m. so it wasn't like they were hurrying us out the door. I was delighted to have this done while en-route rather than having to pick up and travel to and from a dealer to get the work done. We drove to Topeka and made our way to the Hilltop Campground on the NE side of Topeka. This was well off the beaten path but gave us a great nights sleep and a good start for the next day.



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