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  1. I contacted Tech connect back on August 8th (approximately, +/- 2 days) about replacing a lost hotspot. I was told they would mark it lost, and send me another. I have since sent 6 different emails, started another trouble ticket, and left voice mails to try to find out what happened with the replacement hotspot. No response to the requests for tracking data, which is what I originally starting emailing them about, or anything else. If you call, they transfer you to a voice mailbox, which they never return your calls. I currently haven't paid for the last month, since my credit card that my unit was charging against has expired. Does anyone have a way to talk to an actual person? I haven't had a working hotpot for 2 months, and I'm frustrated. Thanks
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