Jacklamb

I have received my plate and decal In not sure where they need to go and find nothing to tell me this. I have a class A Rv. Any help out they're.

I recently bought a 2005 Monaco Cayman 36ft RV with a Wingard Satellite system. the previous owners did not use it they were readers. I have tried to make it work with a Wally control box. These came with a King pro Satellite system I bought. According to direct TV they should be working but I'm having no luck. I contacted Wingard and was told someone from tech services would get back to me? Im still waiting two weeks now I check my email every day and they have my phone number. So do I have a piece of garbage Satellite or what?