maribelw@me.com

Update on my earlier post. I finally received the Sprint SimCard from Tech Connect and I was able to get it activated on my new M2000 T-Mobile Hotspot. It's working super great, despite that it is a 4g. I'm happy for now. Just concerned about it slowing down. It reads that I only have 10GB? Yet T-Mobile tech said I have 50GB then it could slow down. I was under the impression that this was TRULY Unlimited? Herman, What is the real deal? I have many friends that would like to sign up and get it but I do not want to steer them into the wrong direction.

Herman/Bill, I too received my new 5g M2000 Wifi today ( was very excited to see 5G) but went through hours trying to activate and diagnose. I + my husband followed your steps to a tee. The problem is that we need the Sprint Sim Card not the T-Mobile Sim Card that came in the new M2000 wifi box. I spoke to Terry from T-Mobile who is very aware of the FMCA program and even dropped names. And let me tell you that she tried every little thing in her playbook. She said that we are on the Sprint payment plan and that is why the T-Mobile sim cards are not working. Your FMCA Techsupport must be very busy because I too have tried to reach them. Terry said FMCA has Sprint Sim Cards. Please send us a Sprint Sim Card so we can use our Wifi. Thanks, Maribel Whalen