festag1

Hi all. Thanks for all the input. My wife suggested calling a local campground to see if they knew of any mobile techs. The one they recommended arrived a few hours after calling and was awesome. He needed to call a friend with more experience with the newer type slides, but stayed until the issue was resolved. Initial issue was deploying the slide before leveling. In addition, the attempts of the dealers instructions resulted in wiping the stop point settings. After setting the stop points and clearing the error code, we were good to go. To make it easy on ourselves and show appreciation to the nearby campground that hooked us up with the mobile tech, we decided to stay a couple nights at their campground. What a difference 24 hours make. Here is what I get to look at while watching the Eagles-Bears game instead of staring at fuel pumps at a travel center. Thanks again. Happy Camping!

We just took delivery of our new motorhome about two weeks ago. Yesterday afternoon we pulled into a gas station to get gas and have lunch. We put the galley slide out and can not get it to come back in. Initially it would come on about 6 inches and stop. After someone at the dealer tried to talk me through some steps, it doesn’t respond at all (no motor activity). Keypad flashes alternately between the red fault code light and the green room or lock movement light. Slide is a power gear on a 2019 Southwind 36P. I tried manually cranking in the slide, but could not access second motor. Maybe there is a different way to get to it, but the closes I could get was removing a steel plate from underneath coach. Could see motor but could not reach with ratchet. Anyone in the Suffolk, VA area know of a good mobile repair place to help get the slide back in. Stayed here last night and looks like we will be here again tonight being a Sunday. Hope there is some help out there, thanks in advance.