after convincing the guys at verizon by giving them the numbers that FMCA gave us that this jet pack deal was real we left the store after two hours .Jet pac worked 30 min. After 3 trips (5 hrs) back to store and 6 hrs on phone to verizon with level 2 techs and executive numbers from FMCA we returned it to to verizon. All this in four days,executive said he marked the acct for return no fifty dollar fee.Stor mgr. said he did not know who he was and he could not do that.More text to verizon ,still no answer.system would connect internet speed was 0 .We are 20 year customers ,have used mifi for years,FMCA said they were dropping the program this fall .Very disappointed with verizon !
