There was only one truck in Whitehorse big enough to bring my rig back. The tow truck was plenty big enough to take our 40 foot back but the driver didn't want to disconnect the drive shaft. I insisted and he did it. When we got to the garage we were told that if we had Good Sam the towing would have been taken care of. I think he said they don't use Coach Net because they have a problem getting their money. The driver also broke the front leveling system when he hooked us up but duct tape fixed that. At the garage I told then what we were told about the radiator and a rock. The next day we were on the road with a fixed radiator.The diagnosis was a split seam not a rock.
Ive always run across just the opposite in wrecker operators saying that Coach Net was good because they paid well and ASAP.
I would not expect my "towing service" to pay my bill for repairs....but to tell someone that "Joe Blows" insurance wont cover rock damage is just plain bald faced lie. I dont care if a person gets drunk and shoot a hole thru their radiator with a Magnum pistol....that has nothing to do with getting towed in for repairs.