Poohbear, looks like they all ganged up on you. I got on here today for one reason, to review the towing services available.
several years ago i needed a tow in a situation similar to yours. Couldnt get through. I wasnt going to leave my MH on the side of the freeway with pretty much everything I owned in side. Wasnt going to leave my wife alone. Finally a state policeman stopped, gave me some info and considering the options had him make a call for a tow. Aint no fun sitting on the side of the road with traffic blowing by with no help.
I agree with you, ERS should have paid part of the bill. Not the whole thing because you wanted to go to your residence but at least part of it. I think that would have been the right and fair thing to do. I think my question has been answered but will continue to look into the services. And, I'm not such a hard *** that I wouldn't have sympathy for you or anyone else in that situation. You know, I've never participated in these forums other than to read the helpful info. But something got my "goat" about the answers you received.