Hi, I have used Coach net several times over the years and found them great. Once somewhere in the middle of nowhere in TX, on a Sunday our Rialta died. It was around 3pm, when I called Coach net they advised it would be awhile to get someone to us. By 6 a tow truck arrived, having traveled over 70 miles to reach us. Since the Rialta is based on a VW and it was a Sunday and we were in the middle of nowhere, Coach net could not locate a shop. What they did do is a) made reservations at the nearest campground had us towed to the campground. c)Next day at 10am, had another tow truck arrived to tow us 130 miles to a shop that worked on VW RVs. Cost for all this was the camping fee at the campground! We have also have used Coach net to help locate repair shops for general repair work and tire repairs. As for asking "useless questions", thats just part of the info sheet that the phone agent needs to fill out. They are attempting to help you from a afar. Also remember Coach net like all of the other Road assistance do not provide repairs, they locate a shop that should be able to help and arrange to get you to the shop, or have the shop send someone to get you going.
Brian Ellis
F373554
