dmarsh

I was directed to this Forum because I have been complaining about our 2010 Ford Fusion (FrUStratION) 6spd. auto. trans. problems. I can see after reviewing the entries that this problem is nothing new to any of you. Ford has received 3 transmissions TRANSPLANTS in our vehicle. We had the TSB and remodulation of the computerized shifting sequence reset (twice). None of Ford's remedies worked. We had won the declaration of the car being a LEMON at the BBBAutoline level. We have also been successful at the next level in Florida, the State's Attorney Generals Office Arbitration Board (Case# 2011-0042-ORL). We pursued the LEMON Law at the Attn. Gen. level to achieve reimbursement for incidental and collateral expenses; ex: base plate, electrical and the air assist axillary braking system. Things that are necessary to safely use the vehicle as a TOAD. Ford denies any problem with the 6 spd. auto. trans. installed in the Fusion, Escape, Milan, or Mariner. The dealership Service Managers and Ford's Field Service Engineers have told us there were only a few isolated incidents of consumers Flat towing and experiencing transmission failure. I can see they are definitely wrong about the transmission DEFECT. I have filed a complaint with the NHSA and there has not been a recall announced. The NHSA has not apparently received enough filed compaints reguarding the 6 spd. auto. trans., or they have limited the compaint to only specific vehicles and have not been aware that we are all experiencing the same transmission FAILURE only in different FORD PRODUCTS. We have been awarded approval for reimbursement for the cost of the vehicle plus incidental and collateral costs minus the standard usage. Ford has enjoined REMCO to develop a lube pump as a solution to the transmission DEFECT. REMCO has issued a News Release on their website RE: Towing the Escape, Fusion and Mariner (2009-2011). This might be an option that will make the flat towing of these vehicles uneventful. I feel that Ford should be responsible to provide and install the LP-FORD Lube Pump Kit in all Escapes, Fusions, Mariners and Milans that have the 6 spd. auto. trans. (even those newly modified trans. with the baffle). They advertise these vehicles to be compatible for recreational towing without any resulting problems. Good Luck To All and our sincere sympathy to anyone who had to deal with a Ford Customer Care Adviser or Ford Legal Adviser. The common bond that this site provides helps alleviate the lonely desperate feeling one encounters when seeking answers/solutions from FORD.