Forrrosie

I have been a member of FMCA and Coach Net Emergency Road Service for several years and recently had my first problem and called the 800 number for help. I was in a campground in Kansas City, MO and my coach would not start (35' diesel pusher). I called for help and the call was answered by someone named Ian. After a short discussion he told me he could send a tow vehicle or he could send a roadside repair person. He could not do both and if roadside repair was called and I had to be towed, I would be responsible for the towing. I told him to tow me to somewhere it could be fixed and told him I thought the starter was bad. This was about 9:00 am on a Friday morning. He asked me to wait and called back in a few minutes. He said that he could find no repair services to assist me until Tuesday morning of the following week. I did not tell him at the time but I considered this not acceptable as I know that an over the road truck would not have to wait 4 days in a major city before any repair help could be found. Without any other options, I told him to send roadside repair service. About an hour or less later someone from All American Downtime Mobile Service came and after checking a few things he agreed that the starter was bad. The ALL American service person told me I had to pay his road time back to the shop as Coach Net only paid the cost to the site and not back. The All American service person was able to find a replacement starter and have it delivered to the camp site. He replaced the starter and I was able to leave. I have been paying for platinum plus service, My only other need for road service was several years ago and was handled by the Good Sam club. They performed very well and the service was great. I also received a followup call from Good Sam about an hour later to confirm that help had arrived and later that day asking how things went. I received no call from Coach Net asking me how I was doing. In reviewing their web site it would appear that Good Sam and Coach net service may be the same thing? All seem to be a part of something named National Motor Club? I tried sending a letter to coach net to the address on the back of my membership card and it came back as not deliverable to that address. I will be going back to Good Sam this time.

My wife and I have been to two FMCA rallies but they were both in Perry, Ga., and were both international rallies (I think). We enjoyed them both as well as two chapter rallies we have been to. However, we were unable to attend Perry this year. We are trying to find another rally to attend this year. We are looking at the rally in Elkhart, Ind., in May called an INTO Rally and the rally in Madison, Wisc., called a family reunion rally. We do not know the difference and do not know what to expect at either rally. Can someone who has been to several large FMCA rally's tell us what to expect at each of these. We want something like the Perry, Ga., rallies or almost that big. What is the difference between an INTO rally and the Family Reunion rally? Which one has more showcase motorhomes and more educational classes? Thanks in advance for any assistance you can offer. Sad to say, but we really have no idea what the rallies are like, except for what we know from the rallies we have attended at Perry. Is there somewhere on FMCA.com where they discuss the different rallies in detail?