This is the third time my Norcold 1200 has malfunctioned. Norcold refuses to send a Tech. out here unless I pay for the service call. They say they have to determine if there is something wrong with the frige or if it is their recall kit. I think 3 tries at it is enough. I know they will replace the recall with another box, but I don't' think anyone should have to pay 3 times to get the thing serviced. They need to be sued for putting our lives in danger. I suggest that all RV owners never even consider replacing a frige or buying one that has Norcold in it. If they cannot make a reliable product they should go out of business.